PATRICK JOURNEE BONHOMME

• Manager of Staff Development, Whilst servicing technicians with continued accredited education, throughout annual terms of certifications
• Advocates staff and servicing departments, while conducting weekly and monthly meetings with leadership to accomplish constant progress, and monitor systems real time with empowerment to those involved

• SPD/OR/EKG Technician Program

Responsible for teaching students the theory and practical skills necessary to become competent Sterile Processing Technicians, including decontamination, sterilization techniques, instrument assembly, and proper handling of medical devices, while adhering to all relevant healthcare regulations and infection control standards, typically within a classroom and clinical setting; they deliver lectures, oversee lab activities, assess student performance, and ensure students are prepared to work in a sterile processing departmen

• Organizes, directs, and coordinates functions and activities in the Sterile Processing Department (SPD)
• Interprets policies, procedures, standards, and regulations as is appropriate to personnel/nursing and medical staff
• Performs duties of Central Supply technician as necessary
• Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel action
• Maintains established departmental policies, procedures, objectives, Quality Assurance program, safety, environmental, and infection control standards
• Coordinates Central Supply/Services with operating room functions and nursing unit/area functions and other user departments in order to provide services promptly and efficiently

• Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Expanded territory coverage by strategically identifying and targeting high-potential accounts.
• Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
• New System integration, as well as training end users followed by support

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

A sterile processing technician, also known as an SPD, prepares, cleans, sterilizes, and distributes medical equipment and surgical instruments. They work in healthcare facilities to ensure patients are safe during surgery.

Responsibilities

• Collect used and contaminated equipment, instruments, and supplies
• Clean supplies of contaminants
• Remove waste matter
• Operate and maintain decontamination equipment
• Package and autoclave medical instrument sets
• Store and distribute medical equipment and supplies
• Follow infection control and safety practices
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.