Patrick Kernan
Barberton
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
5
5
years of professional experience
Work History
Team Leader
Beacon Cleaning Services
Akron
09.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
- Conducted regular performance reviews to assess individual team member progress.
Agent
Bloom Medical Group
Akron
12.2022 - 09.2023
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Provided customer service to clients through phone and email communication.
- Created detailed reports summarizing key performance indicators for management review.
Assistant Store Manager
The Leather Company
Strongsville
09.2020 - 12.2022
- Provided training to new employees on company policies and procedures.
- Coordinated with vendors to secure product availability at competitive prices.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Education
Associate of Applied Science - Mortuary Science
The Commonwealth Institute of Funeral Service
Houston, TX09-2016
Certificate of Completion - Web Development
CareerFoundry
Skills
- Project management
- Team building
- Employee training
- Performance evaluation
Timeline
Team Leader
Beacon Cleaning Services
09.2023 - Current
Agent
Bloom Medical Group
12.2022 - 09.2023
Assistant Store Manager
The Leather Company
09.2020 - 12.2022
Associate of Applied Science - Mortuary Science
The Commonwealth Institute of Funeral Service
Certificate of Completion - Web Development
CareerFoundry