Open To Work
Patrick LaPete
Harbor Freight Tools
Webster,MA
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Webster, MA
Open to relocation:
Yes
Minimum Desired Compensation
$25/hr
Important To Me
Career advancementWork-life balancePaid time offHealthcare benefitsCompany Culture
24
years of professional experience
2
years of post-secondary education
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Senior Sales Associate
3 Years 3 Months- Advised customers on hand tools, power tools, and safety gear to support informed purchase decisions.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
Installation Coordinator
2 Months- Coordinated installation schedules, aligning customer availability, installer routes, and material readiness.
- Tracked orders and appointment status in scheduling systems, ensuring complete documentation and visibility.
- Verified order details, site conditions, and product requirements to prevent scheduling conflicts.
Cellular Measurement Tech
7 Years 4 Months- Collected and recorded signal measurements for wireless system verification.
- Performed rotating daily drives and in-building testing of the six New England states using unlocked engineer cellphones.
- Assisted partner acquisition project of Firstnet and US Cellular from conception to implementation.
- Aided AT&T sales in deployment of microcellular and wireless internet devices.
- Dispatched to perform regional network troubleshooting involving teleconferences with teams from RJM, AT&T, Firstnet, US Cellular and various Canadian Telcos (Airtel,Bell Mobility,)
Tester, E-911 FCC Compliance Project
6 Months- Performed wireless device testing to verify functionality, signal quality, and compliance requirements.
- Coordinated with local E911 dispatchers to perform multiple test calls and confirmed GPS data they would receive from the system.
- Documented test results and defect details for engineering review and corrective action.
Installation Specialist
7 Months- Coordinated customer site installations for wireless network equipment and related connectivity components.
- Collaborated with engineering, operations, and customer teams to schedule and complete site readiness tasks.
- Managed the accounts of existing clients, maintaining and growing relationships between IT Managers, building engineers and technicians.
Laboratory Glass Washing Tech
2 Years 3 Months- Managed chemical glass washing, sterilization delivery operation for Pfizer scientists for two locations in Cambridge MA.
- Operated pharmaceutical equipment in compliance with cGMP, SOPs, and safety protocols.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Structured Cabling Coord.
1 Year 6 Months- Managed Inside Wiring (IW) cabling projects and repairs for retail, medical, real estate and Wireless industries.
- Coordinated daily workflows across departments to maintain accurate schedules and timely task completion.
- Specialized in coordinating new construction and renovation projects.
- As Team Lead, coached new team members on IW procedures, and how to properly implement their clients objectives, while maintaining excellent service levels.
Sr. Premier Account Manager
2 Years 11 Months- Coordinated telecom services for 9,000+ lines for clients such as Jones Retail, Tory Burch and Procellular.
- Managed premier client portfolios, ensuring accurate order processing and timely service delivery.
- Coordinated multi-store rollouts specializing in new construction and renovation, for retail, medical, real estate and wireless industries.
- As Team Lead, coached new team members in Premier department procedures, and how to properly implement their clients objectives, while maintaining excellent service levels.
Sales Manager & Installer
4 Years 9 Months- Sales and project manager for small to large residential/commercial renovations.
- Oversaw construction projects from conception through completion.
- Designed and priced all quotes for prospective clients.
- Educated customers and was the main point of contact for projects.
- Managed procurement and delivery of materials.
- Maintained relationships with subcontractors to facilitate rough and finish work and control labor costs.
- Delegated daily duties to teams across multiple simultaneous job sites.
- Also performed installations of kitchens and bathrooms.
Education
High School Diploma
No Degree - English
Skills
Account management
Relationship building
Excellent communication
Problem-solving
Objection handling
Closing techniques
Timeline
Senior Sales Associate
Harbor Freight Tools
07.2023 - CurrentRead More
Installation Coordinator
Empire Today LLC
03.2023 - 05.2023Read More
Cellular Measurement Tech
RJM Wireless
10.2015 - 02.2023Read More
Tester, E-911 FCC Compliance Project
RJM Wireless
04.2015 - 10.2015Read More
Installation Specialist
Towerstream Inc
08.2014 - 03.2015Read More
Laboratory Glass Washing Tech
Pfizer
05.2012 - 08.2014Read More
Structured Cabling Coord.
Granite Telecom
09.2010 - 03.2012Read More
Sr. Premier Account Manager
Granite Telecom
10.2007 - 09.2010Read More
Sales Manager & Installer
Columbus Builders
09.2002 - 06.2007Read More
Framingham State University
No Degree from English
09.1994 - 06.1996Read More
Bartlett High School
High School Diploma
Read More