Patrick LeMay
Portland,OR
Summary
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
With a keen eye for detail and history of effective administrative support, known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs.
Overview
7
7
years of professional experience
Work History
Studio Assistant Manager
Studio317
Portland, OR
02.2022 - 12.2023
- Coordinated daily studio operations, ensuring smooth workflow and timely project delivery.
- Provided administrative support, including scheduling appointments, answering phones, and managing email correspondence.
- Developed efficient filing systems for project documentation, increasing retrieval speed and accuracy.
- Increased efficiency during busy periods by multitasking effectively under pressure.
- Managed inventory and supplies, ensuring timely delivery for continuous project work.
- Maintained all areas in neat and clean fashion.
- Maintained organized inventory of studio supplies, enhancing resource accessibility.
Shift Lead
Panera Breads
Beaverton, OR
10.2019 - 12.2021
- Manage a team of 4 line cooks
- Supervised daily operations, ensuring efficient workflow across all shifts.
- Trained and mentored new team members, promoting a collaborative work environment.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensure smooth line operations and timely expeditions of orders
- Built a cohesive team and amiable work atmosphere
- Trained new hires on order preparation and completion for all sandwich, salad, and soups orders
- Assisted in busing the tables and washing dishes when needed
Line Cook
Panera Breads
Beaverton, OR
12.2018 - 10.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated kitchen equipment efficiently, ensuring compliance with safety standards.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Assisted with bussing tables and washing dishes as needed to support smooth restaurant operations
- Collaborated with team members to maintain cleanliness and organization in workstations.
Studio Office Assistant
Studio317
Portland, OR
08.2017 - 12.2018
- Coordinated all studio appointments, ensuring accurate scheduling and smooth daily operations.
- Welcomed and greeted all visitors, providing a professional and friendly first point of contact.
- Screened incoming calls and emails, directing inquiries to the appropriate staff members.
- Managed all incoming and outgoing mail, maintaining organized and timely distribution.
- Generated service invoices and supported administrative documentation as needed.
- Organized all shipping and receiving activities, ensuring accurate processing and tracking.
- Maintained inventory of trims and fabrics, monitoring stock levels and supporting production needs.
Front Desk Receptionist
CryoPDX
Portland, OR
06.2017 - 08.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings accurately, reducing conflicts or double bookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma - Creative Writing and Film Studies
Portland Community College
01.2026
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Metropolitan Learning Center
06.2017
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Glencoe High School
06.2016
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Valley Catholic Middle School
06.2013
Skills
- Positive attitude and great interpersonal skills,
- Reliable work ethic
- Dedication to self-improvement
- Adaptable learner
- Proficient in managing multiple tasks
- Advanced computer proficiency
- Detail-oriented approach
- Effective problem resolution
- Team-oriented approach
- Customer experience optimization
Timeline
Studio Assistant Manager
Studio317
02.2022 - 12.2023
Shift Lead
Panera Breads
10.2019 - 12.2021
Line Cook
Panera Breads
12.2018 - 10.2019
Studio Office Assistant
Studio317
08.2017 - 12.2018
Front Desk Receptionist
CryoPDX
06.2017 - 08.2017
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Metropolitan Learning Center
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Glencoe High School
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Valley Catholic Middle School
High School Diploma - Creative Writing and Film Studies
Portland Community College