Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Patrick Maloney

Indianapolis,IN

Summary

I am an open-minded, passionate, & driven hard worker. I have been working in the food service industry for over 10 years, as well as several years of construction/contracting jobs on the side. I am also a musician, & have spent a lot of time traveling the states playing concerts & managing a team of people in the process. All of my years in the service industry & travelling playing music have provided me with the skills to work in a fast paced environment, while maintaining focus, & adjusting plans to meet the needs of the task at hand. My years working contracting jobs on the side have provided me with general knowledge surrounding the applications of tools & mechanisms in a logistical manner. I am a quick learner, & great at thinking on my feet. After over a decade in the service industry, I am very excited to move forward in a new direction outside of the service industry. I am looking to expand my resume by learning news skills & placing myself in new places that can led to oppurtunites & translate to real world problem solving, eventually leading to a career down the line.

Overview

11
11
years of professional experience

Work History

Laborer

Jordan Allen
Indianapolis, IN
07.2022 - Current
  • Operated various hand tools including saws, knives, staplers, hammers, drills, and screwdrivers.
  • Used ladders and scaffolds to reach high walls and ceilings;.
  • Sanded woodwork prior to staining or painting;.
  • Painted walls and other surfaces using traditional methods and worked efficiently to complete jobs within required timeframes.
  • Installed insulation in residential buildings according to customer specifications.
  • Measured and cut insulation materials to fit specific dimensions.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Server/Bartender

King Dough
Indianapolis, IN
08.2019 - 08.2023
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared checks, itemizing total meal costs and taxes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Set up tables in between patrons to reduce wait times.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Delivery Driver

Dominos Pizza Inc.
Bloomington, IN
06.2017 - 08.2019
  • Greeted customers to determine wants or needs.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Navigated routes with relevant map programs and GPS systems.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Presented order bills and collected payments for deliveries.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Associate

Dunkin Donuts & Baskin Robbins
Westfield, IN
04.2015 - 05.2016
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Performed cash register functions accurately and efficiently.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Assisted customers with selecting items and answering questions about products.
  • Built relationships with customers by providing friendly customer service.
  • Trained new associates on store operations, policies, and procedures.

Bus Boy/Expo

Charleston's Restaurant
Westfield, IN
04.2013 - 04.2015
  • Cleaned, cleared, & reset tables in a swift & orderly fashion after customers left.
  • Upkept the overall appearance of the restaurant inside & out.
  • Checked orders for quality & accuracy before sending to the customer.
  • Communicated with a team of hosts to insure logistical operations throughout the shift.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Replenished supplies such as napkins, tissue paper, shopping bags, as needed.

Education

High School Diploma -

Westfield High School
Westfield, IN
05-2015

Skills

  • Guest Engagement
  • Exceptional Customer Service
  • Quality Control
  • Oral Communication
  • Mechanical Aptitude
  • Willingness to Learn
  • Heavy Lifting
  • Teamwork and Collaboration
  • Basic Math
  • Calm Under Pressure
  • Time Management
  • Quick Thinking

Affiliations

  • Active Musician
  • Heavily involved in organization, promotion, & management of music events in & outside of Indiana

Timeline

Laborer

Jordan Allen
07.2022 - Current

Server/Bartender

King Dough
08.2019 - 08.2023

Delivery Driver

Dominos Pizza Inc.
06.2017 - 08.2019

Associate

Dunkin Donuts & Baskin Robbins
04.2015 - 05.2016

Bus Boy/Expo

Charleston's Restaurant
04.2013 - 04.2015

High School Diploma -

Westfield High School

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Patrick Maloney