Patrick Marchbanks
Salem,MO
Summary
Dynamic professional with experience as a Dispatcher at Salem Police Department, adept at active listening and decision-making in high-pressure situations. Proven track record in enhancing customer service and operational efficiency through meticulous data entry and staff training. Committed to fostering teamwork and achieving organizational goals while maintaining attention to detail.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
5
5
years of professional experience
Work History
Dispatcher
Salem Police Department
06.2024 - 03.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Entered criminal record checks, driver's license numbers and license plates into telecommunications systems to fulfill officer requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
2nd Assistant Manager
Caseys General Stores Inc
01.2020 - 06.2024
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Salem High School
Salem05-2020
Skills
- Active listening
- Decision-making
- Data entry
- Attention to detail
- Customer service
- Time management
- Customer relations
- Problem-solving
- Multitasking and organization
- Money handling
- Staff training and development
- Employee supervision
Timeline
Dispatcher
Salem Police Department
06.2024 - 03.2025
2nd Assistant Manager
Caseys General Stores Inc
01.2020 - 06.2024
High School Diploma -
Salem High School
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