Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patrick Matthews

Beaverton,OR

Summary

Strategic and operational leader with 20+ years of experience in Sports Marketing, Operations, and Athlete Servicing at Nike. Proven record of driving operational excellence, financial accountability, and cross-functional collaboration to support athletes, federations, and global sporting events. Adept at leading large-scale system transformations, building high-performing teams, and delivering seamless contract fulfillment across product, payments, and servicing. Recognized for servant leadership, organizational transformation, and the ability to navigate complex enterprise systems to deliver results. Brings a deep passion for the sports industry and a commitment to elevating the athlete experience through best-in-class service.

Overview

23
23
years of professional experience

Work History

Director of Operations, APLA

Nike, Inc.
06.2025 - Current
  • Partner with VP of Sports Marketing Planning & Operations to execute strategic planning priorities, serving to align organizational rhythm, Code process milestones, and cross-functional integration.
  • Lead operational transformation by implementing scalable systems, tools, and processes that improve athlete servicing, contract fulfillment, and supply chain efficiency.
  • Anticipate leadership needs, drive annual planning cycles, and ensure alignment with business priorities.
  • Manage 9 direct reports, including 4 international teammates.

Director, Sports Performance Operations

Nike, Inc.
04.2021 - 06.2025
  • Built and led a high-performing service team of 2 Buyers and 4 Account Specialists, managing athlete onboarding, order book management, and contract allowances for Olympic, Soccer, Fitness, Golf, Tennis, Skate, and Track & Field athletes.
  • Oversaw financial oversight for athlete partnerships including budgets, invoicing, and charitable contributions, ensuring fiscal accountability and compliance.
  • Served as North America Sports Marketing lead for SEC system transformation, representing stakeholder needs in enterprise-wide initiatives, leading training for 50+ users, and presenting KPIs and project health to senior leadership.
  • Produced contract servicing, supply chain optimization, and KPI reporting for global events including the Beijing and Paris Olympics; partnered with USOPP on Milan Olympic orders and delivery timelines.
  • Oversaw the full lifecycle of holistic fitness trainer onboarding to streamline contract execution, compliance, and product delivery.

Team Services Director

Nike, Inc.
12.2017 - 04.2021
  • Led a team of 10 Account Managers delivering best-in-class athlete servicing and contract fulfillment for NCAA and NFL partners, including apparel, footwear, equipment, and custom uniforms across all sports.
  • Oversaw product forecasting, order book management, and delivery of 2M+ units in peak seasonal windows, ensuring timeliness, accuracy, and alignment to contractual obligations.
  • Partnered with Finance to manage multimillion-dollar budgets, payments, and invoicing, ensuring financial accuracy and compliance.
  • Maintained flagship partner relationships (e.g., University of Oregon), delivering elite servicing and contract alignment.
  • Facilitated cross-functional collaboration with buyers, developers, supply chain, and promo DC on fulfillment, KPI reporting, and service health.

Team Services Manager

Nike, Inc.
06.2012 - 12.2017
  • Directed 8 Account Managers servicing 60 NCAA partners and 32 NFL teams; managed contracts, budgets, invoicing, and product lifecycle end-to-end.
  • Drove year-over-year reductions in open invoices, ensuring fiscal health on $20M+ annually.
  • Facilitated account setup for NikeElite recipients using Aravo, SAP, and Locker systems.

College Sports Marketing Account Manager

Nike, Inc.
12.2004 - 06.2012
  • Managed 15 NCAA partnerships with full accountability for product operations, contract servicing, and financial reporting.
  • Partnered with athletic departments across all sports to align Nike contracts with athlete and team needs.
  • Leveraged deep product knowledge and inventory management expertise to optimize ordering and delivery.

Area Manager, Consumer Services

Nike, Inc.
05.2002 - 12.2004
  • Managed inbound call center team supporting Nike.com consumers, implementing service improvements that strengthened customer satisfaction and operational efficiency.

Education

Bachelor of Science - Communications

Lewis & Clark College
Portland

United States Military Academy Prep School
Fort Monmouth, NJ

Skills

  • SEC
  • SAP
  • Locker
  • Gameday
  • Aravo
  • CMP
  • Cognos
  • Tableau

Accomplishments

  • 2024 Milestone Award – North America SEC Implementation
  • 2010 Milestone Award – Service Excellence
  • Delivered athlete servicing and product fulfillment for global sport moments including NFL Super Bowls, NCAA National Championship games, and the Beijing and Paris Olympics
  • Served as the voice of North America Sports Marketing during the design and implementation of the first GAMEDAY service model, ensuring athlete and partner needs were embedded in scalable processes that continue to drive operational excellence today

Timeline

Director of Operations, APLA

Nike, Inc.
06.2025 - Current

Director, Sports Performance Operations

Nike, Inc.
04.2021 - 06.2025

Team Services Director

Nike, Inc.
12.2017 - 04.2021

Team Services Manager

Nike, Inc.
06.2012 - 12.2017

College Sports Marketing Account Manager

Nike, Inc.
12.2004 - 06.2012

Area Manager, Consumer Services

Nike, Inc.
05.2002 - 12.2004

Bachelor of Science - Communications

Lewis & Clark College

United States Military Academy Prep School

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