Patrick McCarthy

Claims Professional

State Farm Insurance Inc

06.1998 - Current

Recruited by State Farm in the mid 1990's, where I was managing at a large dealership and overseeing the State Farm DRP called Select Service
Estimated and adjusted All types of physical auto damages including: collision, fire, theft recovery, storm damage, total losses, etc...
Trained in Bloomington, Il for Select Service Reinspector role and joined that position in 2006
Worked directly with repair facilities and management in all aspects of the Select Service Program
Became Catastrophe Adjuster in 2011
Traveled the country and built relationships with all types of repair facilities
Verified insurance coverage, reviewed policies and determined fair amount for settlement.
Worked directly with customers and shops in determining and explaining related and unrelated damage.
Prepared thorough and accurate estimates using industry standard software such as Mitchell, Audatex and CCC One
Documented all investigation activity and updated claims files in ECS.
Utilized the Standard Claims Practices (SCP) to insure proper claim handling and procedures.
Experienced in issuing and explaining payments to customers and repair facilities.
Negotiated estimate and supplement costs with shops as needed.
Well versed working in person or virtually,
Work well unsupervised or in a team setting
Currently Select Service Reviewer

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