Patrick McGrew
Statesville,NC
Summary
Branch manager with 3+ years of experience leading operations, coaching teams, and building strong customer relationships. Skilled in sales support, inventory control, conflict resolution, and keeping daily workflow efficient.
Overview
26
26
years of professional experience
Work History
Branch Manager
Sid Harvey Industries Inc.
Charlotte, NC
06.2018 - Current
- Led branch operations, aligning sales, inventory, and customer service priorities.
- Managed counter sales and account support for contractors and wholesale customers.
- Supervised branch staff, coaching performance and reinforcing service standards.
- Built customer relationships, resolving order issues and supporting recurring business.
- Collaborated with vendors and internal teams to maintain supply flow and timely fulfillment.
- Directed daily workflow across sales floor, warehouse, and delivery operations.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Delivery Driver
Fed Ex Ground
Kernersville, NC
07.2016 - 06.2018
- Delivered packages along assigned routes while maintaining safe driving practices and schedule consistency.
- Scanned shipments with handheld device to verify tracking accuracy and delivery status.
- Loaded and organized cargo for efficient stop sequencing and route readiness.
- Inspected delivery vehicle before trips to identify maintenance or safety issues.
Landscape Foreman
The Budd Group
Winston-Salem, NC
06.2011 - 07.2016
- Supervised landscape crews to complete mowing, trimming, pruning, and site cleanup safely.
- Coordinated daily work assignments, equipment readiness, and material staging for efficient field operations.
- Trained crew members on landscape maintenance standards, safe tool handling, and quality expectations.
- Inspected properties to verify turf health, plant condition, and consistent service completion.
Medical Delivery Driver (Part Time)
Trinity Infusions (Closed Business)
Winston-Salem, NC
01.2014 - 12.2014
- Delivered infusion medications safely to patient homes, clinics, and facilities while maintaining strict delivery schedules.
- Verified shipment integrity, temperature controls, and chain-of-custody documentation before completing each delivery.
- Planned efficient routes to reduce delays and support timely medication arrival across service areas.
- Communicated professionally with patients, caregivers, and clinical staff to confirm delivery details and access instructions.
Temp Worker
Adecco
Winston-Salem, NC
02.2011 - 05.2011
- Sorted, packed, and prepared materials for timely shipment and distribution.
Weld Technician
Deere-Hitachi
Kernersville, NC
11.2010 - 02.2011
- Set up welding equipment, fixtures, and jigs for production-ready fabrication work.
- Interpreted blueprints and weld symbols to produce accurate component assemblies.
- Performed MIG and Stick welding on structural and precision parts.
- Inspected finished welds for quality, fit, and compliance with specifications.
Landscape Foreman
The Budd Group
Winston-Salem, NC
04.2009 - 11.2010
- Communicated with supervisors and clients to address site concerns and adjust service priorities.
- Monitored irrigation performance and reported maintenance needs to support healthy landscape conditions.
- Enforced safety practices, PPE use, and jobsite organization to reduce hazards and delays.
- Resolved field issues quickly to keep crews productive and service schedules on track.
Fabrication Welder
Ken Garner
Rural Hall, NC
02.2008 - 10.2008
- Interpreted blueprints and welding symbols to fabricate precise metal components.
- Welded steel structures using MIG, TIG, and stick processes for consistent structural integrity.
- Measured, cut, and fitted materials to maintain accurate fabrication tolerances.
- Inspected welds for defects, correcting issues to meet quality standards.
Crew Leader
The Budd Group
Winston-Salem, NC
04.2005 - 02.2008
- Led daily crew assignments to maintain consistent cleaning standards and workflow coverage.
- Trained new team members on safety procedures, equipment use, and quality expectations.
- Inspected completed work to ensure compliance with customer specifications and site requirements.
- Coordinated supply inventory and requested materials to prevent service interruptions.
Laborer/Heavy Equipment Operator
Dunn Foster( Business Closed)
Winston-Salem, NC
02.2003 - 04.2005
- Loaded, unloaded, and moved materials to support efficient jobsite workflow.
- Operated hand tools and basic equipment to complete routine labor tasks safely.
- Inspected work areas and removed debris to maintain clean, hazard-free conditions.
- Assisted crews with site preparation, material staging, and task coordination.
Laborer/Crew Leader
Debbie's Staffing
Winston-Salem, NC
11.2002 - 02.2003
- Loaded and unloaded materials safely for varied job assignments.
- Moved supplies, equipment, and debris to support efficient work areas.
- Followed safety procedures and site instructions to maintain compliant operations.
- Inspected tools and work areas before beginning assigned labor tasks.
Sandwich Artist
SUBWAY®Restaurants
Winston-Salem, NC
02.2001 - 11.2002
- Prepared custom sandwiches, wraps, and salads to customer specifications with consistent portioning and presentation.
- Delivered prompt customer service, answered ingredient questions, and processed orders accurately at point of sale.
- Followed food safety, sanitation, and temperature-control procedures to maintain compliance and product quality.
- Restocked ingredients, condiments, and supplies to keep service line organized and fully operational.
Education
GED -
Forsyth Technical Community College
Winston-Salem, NCSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Coaching and mentoring
- Team supervision
- Cash handling
- Conflict resolution
- Friendly
- Banking
Timeline
Branch Manager
Sid Harvey Industries Inc.
06.2018 - Current
Delivery Driver
Fed Ex Ground
07.2016 - 06.2018
Medical Delivery Driver (Part Time)
Trinity Infusions (Closed Business)
01.2014 - 12.2014
Landscape Foreman
The Budd Group
06.2011 - 07.2016
Temp Worker
Adecco
02.2011 - 05.2011
Weld Technician
Deere-Hitachi
11.2010 - 02.2011
Landscape Foreman
The Budd Group
04.2009 - 11.2010
Fabrication Welder
Ken Garner
02.2008 - 10.2008
Crew Leader
The Budd Group
04.2005 - 02.2008
Laborer/Heavy Equipment Operator
Dunn Foster( Business Closed)
02.2003 - 04.2005
Laborer/Crew Leader
Debbie's Staffing
11.2002 - 02.2003
Sandwich Artist
SUBWAY®Restaurants
02.2001 - 11.2002
GED -
Forsyth Technical Community College