Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patrick McMahon

Eugene

Summary

Results-driven professional with a proven history of delivering high-quality work across diverse environments. Strong communication and teamwork skills contribute to achieving organizational goals and providing exceptional service. Adaptable and quick to learn, with a focus on continuous improvement and effective application of new knowledge. Experienced in manual labor and equipment operation, maintaining safety and organization in all tasks.

Overview

27
27
years of professional experience

Work History

Network Technician

Lumen
Eugene
06.1998 - Current
  • Optimized installation and maintenance processes for telecommunication services in residential settings.
    Analyzed service orders and technical diagrams to perform required installations accurately.
    Executed repairs and maintenance on copper and fiber optic cables in diverse environments.
    Conducted safety tests for gas in utility holes prior to performing any work.
    Managed cable repairs, splicing functions, and troubleshooting efficiently within set timelines.
    Employed heavy-duty machinery and hand tools for effective project execution.
    Performed quality assurance testing using industry-standard test equipment to verify installations.
    Provided excellent customer service by evaluating needs and confirming successful installations.
  • Communicated with vendors regarding supply orders and delivery timelines.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Installed new components or replaced defective parts to restore functionality.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Conducted service appointments to diagnose and fix problems.

Education

Some College (No Degree) - Business

Southern Oregon University
Ashland, OR

Some College (No Degree) - Business

Lane Community College
Eugene, OR

Some College (No Degree) - Business

St. John's University
Jamaica, NY

Skills

  • Network troubleshooting
  • Cable splicing
  • Fiber optic installation
  • Telecommunication services
  • Quality assurance testing
  • Customer service

References

References available upon request.

Timeline

Network Technician

Lumen
06.1998 - Current

Some College (No Degree) - Business

Southern Oregon University

Some College (No Degree) - Business

Lane Community College

Some College (No Degree) - Business

St. John's University