Patrick Melanson
New Smyrna Beach
Summary
Parts Manager with proven track record in enhancing productivity and streamlining operations. Expertise in inventory management, logistics coordination, and delivering exceptional customer service. Strong negotiation and problem-solving skills contribute to effective team leadership and operational success.
Overview
8
8
years of professional experience
Work History
BMW Elite Parts Consultant
Fields Auto Group
Daytona Beach
12.2023 - Current
- Assisted in the delivery of parts to customers, ensuring accuracy and timeliness of orders.
- Inspected returned merchandise for damage or defects prior to restocking shelves.
- Developed strong relationships with vendors in order to ensure timely deliveries at competitive prices.
- Created detailed purchase orders based on customer demand or anticipated need.
- Investigated discrepancies between actual inventory count versus system records.
- Provided technical advice to customers on appropriate part selection for their vehicles.
- Researched product information and specifications to determine compatibility with customer needs.
- Utilized manufacturer websites to research part numbers and verify pricing updates.
- Operated a computerized point-of-sale system accurately processing payments in cash or credit card form.
- Coordinated pickup and delivery services with freight carriers for larger shipments.
- Communicated regularly with vendors regarding special orders, backorders, and price quotes for customers' requests.
Volkswagon / Volvo Master Parts Manager
Gunther Auto Group
Daytona Beach
03.2019 - 12.2023
- Updated databases with information about new products or services.
- Conducted monthly audits of inventory control systems.
- Generated weekly sales reports detailing product demand patterns.
- Investigated discrepancies between physical inventories and records.
- Provided technical advice on the selection of replacement parts.
- Ensured accuracy in order processing and invoicing procedures.
- Trained new staff members on proper parts handling techniques.
- Identified opportunities for process improvements within the department.
- Coordinated delivery schedules for incoming orders.
- Created reports to track inventory usage and performance metrics.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Prepared documents for ordering parts, supplies, and equipment.
- Collaborated with other departments to ensure timely deliveries.
- Developed and maintained positive working relationships with vendors.
- Implemented improvements to streamline the ordering process.
- Resolved customer inquiries related to part availability or quality issues.
Volkswagon / Volvo Master Parts Manager
Fields Auto Group
Daytona Beach
10.2017 - 03.2019
- Updated databases with information about new products or services.
- Conducted monthly audits of inventory control systems.
- Generated weekly sales reports detailing product demand patterns.
- Investigated discrepancies between physical inventories and records.
- Ensured accuracy in order processing and invoicing procedures.
- Provided technical advice on the selection of replacement parts.
- Trained new staff members on proper parts handling techniques.
- Identified opportunities for process improvements within the department.
- Created reports to track inventory usage and performance metrics.
- Coordinated delivery schedules for incoming orders.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Collaborated with other departments to ensure timely deliveries.
- Monitored stock levels regularly to avoid backorders or shortages.
Education
High School Diploma -
Fitch Senior High School
Groton, VT06-1988
Skills
- Parts ordering
- Inventory management
- Technical support
- Vendor relations
- Order processing
- Sales reporting
Timeline
BMW Elite Parts Consultant
Fields Auto Group
12.2023 - Current
Volkswagon / Volvo Master Parts Manager
Gunther Auto Group
03.2019 - 12.2023
Volkswagon / Volvo Master Parts Manager
Fields Auto Group
10.2017 - 03.2019
High School Diploma -
Fitch Senior High School
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