Patrick Morehouse
Orland,CA
Summary
- Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Punctual key holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with several years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
1
1
year of professional experience
Work History
Warehouse Picker
Jericho Project/Blueprint Studios
01.2019 - 01.2020
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Tracked inventory levels on a daily basis and reported discrepancies accordingly.
- Packaged items securely in boxes, bags or other containers before shipping.
- Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
- Picked items for customer orders according to order slips or verbal instructions.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Pulled merchandise to fulfill orders to specification.
- Selected products and items from shelves and pallets for customer orders.
- Limited damage to products and orders by using care when choosing items.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Operated forklift and pallet jack to transport heavy loads.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Lead Sales Key Holder
Dollar General
Orland, CA
05.2024 - Present
- Trained new staff members on product knowledge, sales techniques and customer service skills.
- Implemented company policies and procedures relating to cash handling, security systems, safety regulations and other operational matters.
- Organized promotional events such as special discounts or contests that increased store traffic and boosted sales revenue.
- Resolved any customer complaints in a timely manner while demonstrating excellent problem-solving abilities.
- Resolved customer inquiries promptly and professionally.
- Motivated team members to reach individual and collective goals.
- Established relationships with customers through friendly interactions.
- Maintained accurate records of transactions using point-of-sale system.
- Managed daily operations of sales floor, including customer service, merchandising and stock replenishment.
- Performed routine maintenance tasks such as cleaning shelves or displays.
- Oversaw daily opening and closing duties such as counting register funds, verifying deposits and reconciling tills.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Forklift Operator - Forklift Operation
East Bay Forklift Inc
Oakland, CA09-2015
GED -
Venture Independent Study
San Ramon, CA05-2002
Skills
- Retail Sales
- Inventory Control
- Daily Reporting
- Cash Handling Accuracy
- Bank Deposits
- Inventory Monitoring
- Task Delegation
- Cash Handling
- Front end operations
Affiliations
Active member of Real Life Church in Orland and Van Driver for Girls Ministry and Kids Church
Accomplishments
Overcame Drug Addiction and chronic homelessness in 2019, and have a strong desire to give back to my community, especially to those trying to overcome life controlling problems.
Timeline
Lead Sales Key Holder
Dollar General
05.2024 - Present
Warehouse Picker
Jericho Project/Blueprint Studios
01.2019 - 01.2020
Forklift Operator - Forklift Operation
East Bay Forklift Inc
GED -
Venture Independent Study