Patrick Mosely
NY,NY
Summary
Experienced Supervisor able to lead a team to complete jobs and assignments on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
14
14
years of professional experience
Work History
Constituent Services Supervisor
California Department of Housing & Community Development, California ERAP Program
08.2020 - Current
- Led a team of 10 case managers
- Managed the direct communication and handling of sensitive case issues from the client, applicants and non profit organizations.
- Provided program communication and verbiage to public groups, internal team members, state officials, and individual applicants for the program.
- Worked directly with public organizations and non-profit groups to provide training, communicate program updates, and educate each organization on any changing guidelines.
- Collaborated directly with HCD to field sensitive issues from the public, communicate barriers, problem solve, and communicate those results.
- Worked directly with local law enforcement officials to aid in case investigations involving misappropriation, thefts, and miss management of program funds.
Payroll and Accounts Specialist
Yosemite Hospitality
04.2018 - 09.2020
- Oversaw Kronos/Payroll including Vacation, PTO, and Holiday pay for 500 plus employees over multiple departments.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Managed and processed payments for vendors and contractors.
- Directed weekly department labor meetings between payroll, accounting, and HR managers to identify and alleviate ongoing issues and concerns.
- Provided HR support for multiple properties including discipline, training, onboarding, and compliance.
- Maintained relationships with various vendors while negotiating the best price and even ran month end reports..
Operations Manager
Yosemite Hospitality
03.2016 - 04.2018
- Patrick oversaw emergency management and communication including park evacuations
- Managed funding for capital improvement projects for multiple park facilities and properties
- Managed partnerships with local nonprofits and park partners including AA, Alateen, Nature Bridge, and CPD
- Organized preventive maintenance scheduling for property repairs and upgrades
- Oversaw department payroll and budget.
Office Manager
Delaware North
04.2010 - 03.2016
- Managed the internal company contact phone system.
- Processed, and packaged confidential letters and packages within company organization.
- Processed and delivered mail and packages for internal guests and 500 plus employees
- Kept updated records of expenses and cost, as well as ensured adherence to company policies.
Education
AA - Sociology
University of Santa Cruz
Skills
- Data management
- Project Management
- Power BI
- Budgeting and finance
- Bill Pay & Speed Chain
- Payroll
- Human Resources
Timecommitment
100% as Needed
Yearsofexperience - Total
10
Personal Information
Title: Constituent Services Supervisor
Timeline
Constituent Services Supervisor
California Department of Housing & Community Development, California ERAP Program
08.2020 - Current
Payroll and Accounts Specialist
Yosemite Hospitality
04.2018 - 09.2020
Operations Manager
Yosemite Hospitality
03.2016 - 04.2018
Office Manager
Delaware North
04.2010 - 03.2016
AA - Sociology
University of Santa Cruz
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