Resourceful and adaptable professional seeking experience in customer relations and sales. Motivated to improve society through helping others achieve their potential.
Overview
6
6
years of professional experience
Work History
Investigation Case Worker
Hamilton County Job and Family Services
CINCINNATI
11.2024 - Current
Assisted families with accessing social services and resources.
Gathered evidence to substantiate or unsubstantiate claims.
Developed and implemented safety protocols to ensure compliance with health and safety regulations.
Maintained accurate client records and documentation for case management.
Care Administrator
Wyoming Before and After School Care
Cincinnati
03.2023 - 05.2024
Worked as a care administrator
Provided correction to children
Worked to form positive interactions with students
Helped implement a structured schedule for students
Prevention Services Intern
Child Focus
Cincinnati
05.2023 - 08.2023
Company Overview: Internship
Observed and provided correction to children
Met individually with children to teach coping skills
Informed parents of areas of progress or concern
Called parents to schedule prevention sessions
Internship
Intern in the Sales Department
Vents-US
Cincinnati
05.2022 - 08.2022
Company Overview: Co-op
Created quick connections through cold calls
Maintained a patient tone when dealing with difficult customers
Learned communication skills
Gained three returning clients for the company
Co-op
LMK Enterprises
Hamilton
08.2021 - 12.2021
Learned time management to complete jobs as scheduled
Worked irregular hours to accommodate customers
Helped give quotes for future jobs
Negotiated and compromised with other trades
Hardig Industrial Services
Cincinnati
12.2020 - 08.2021
Company Overview: Seasonal
Seasonal
Hardig Industrial Services
Cincinnati
11.2019 - 08.2020
Learned to take on new responsibilities with confidence
Managed a crew of workers
Made inventory lists for shop materials
Managed allocating materials to the job sites
Received 20% raise
Worked an average of 50 hours a week
Installed epoxy floors
Trinity Woodworking
Bright
12.2019 - 09.2019
Took detailed measurements for materials
Learned to follow to detailed instructions
Assembled custom-made cabinets
Performed maintenance on shop
Gained experience working as a team
Education
Bachelor of Arts - Psychology
Northern Kentucky Graduation
Highland Heights, Ky
06.2024
Associates of Arts -
Cincinnati State Technical and Community College
Cincinnati, Oh
05.2022
Philosophy
Marian University
Indianapolis, In
05.2021
Skills
Client engagement
Conflict resolution
Problem solving
Case management
Effective communication
Activities
Volunteer at St. Francis Seraph Soup Kitchen and the Rose Garden Mission
Taught children’s guitar lessons, Summer 2018
Chaperoned for the Eagle Eye High School Summer Institute
High School Member of the Eta Sigma Alpha Honor Society
Children services Ongoing Caseworker at Hamilton County Job and Family ServicesChildren services Ongoing Caseworker at Hamilton County Job and Family Services