Shonette Joris
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Overview
16
16
years of professional experience
Work History
Case Worker/Exit Case Worker
MedRite Urgent Care / Herrc shelters
Queens, New York
09.2023 - Current
- Conducted intake assessments and developed individualized case plans for migrant clients.
- Formulated personalized treatment approaches for each resident.
- Safeguard privacy standards in managing health records.
- Executed accurate documentation tasks effectively.
- Manage the referral process for patients needing additional treatments.
- Collaborate with colleagues to fine-tune strategies.
- Reported project status to management.
Day Service Specialist
Queens Centers for Progress
Bellerose, NY
01.2022 - 10.2023
- Develop and implement individualized service plans (ISP) for clients to address their specific needs and goals.
- Provide clients with direct assistance in various daily tasks, promoting independence and self-sufficiency while ensuring their safety, comfort, and dignity.
- Monitored and documented residents' progress, behavior, and achievements, maintaining accurate and up-to-date records in compliance with agency standards.
- Collaborated with interdisciplinary teams, including therapists, educators, and families, to create holistic care plans.
- Developed and maintained positive customer relationships through courteous interactions and prompt resolution of issues.
Home Health Aid
Partners in Care
New York, NY
02.2009 - 09.2019
- Provided in-home care to clients, supported activities of daily living (ADLs), utilized safe lifting practices, and transferred equipment to ensure patient safety.
- Reported regular updates to families while respecting patient confidentiality.
- Escalated any concerns regarding patient health to appropriate healthcare professionals.
- Ensured consistent companionship for clients.
Education
Bachelor of Philosophy -
Hunter College
New York, NY12.2021
Skills
- Client Advocacy
- Client Engagement
- Conflict Mediation
- Highly effective communication
- Client interaction
- Proficient in [Software]
- Excellent Communication
- Customer Service
Certifications and skills
- Proficient in Microsoft Word
- Microsoft Teams
- Microsoft PowerPoints
Timeline
Case Worker/Exit Case Worker
MedRite Urgent Care / Herrc shelters
09.2023 - Current
Day Service Specialist
Queens Centers for Progress
01.2022 - 10.2023
Home Health Aid
Partners in Care
02.2009 - 09.2019
Bachelor of Philosophy -
Hunter College
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