PATRICK NFON
Lacey,WA
Summary
Cybersecurity specialist with a focus on real-world problem-solving and customer sensitivity. Demonstrated success in managing risk and resolving disputes, enhancing critical thinking and decision-making skills. Military background as a U.S. Army veteran and experience as a Chemical Equipment Supervisor contribute to a solid foundation in operational readiness. Committed to delivering high-quality results under pressure while maintaining a positive customer experience.
Overview
6
6
years of professional experience
Work History
Chemical Equipment Maintenance Specialist
UNITED STATES ARMY
08.2019 - 11.2024
- Executed routine maintenance and troubleshooting on M26 Decontamination System to ensure operational readiness.
- Conducted regular inspections and assessments to identify potential issues and implement corrective actions.
- Minimized equipment downtime through proactive maintenance strategies for M26 Decontamination System.
Independent Vehicle Host – Turo
Turo
Lacey, Washington
02.2022 - Current
- Investigated vehicle damage incidents, documenting guest misuse and environmental hazards for accurate reporting.
- Handled sensitive customer data and financial transactions with integrity and discretion.
- Composed professional communications to address disputes, showcasing diplomacy and clarity.
- Maintained service continuity by adapting promptly to operational disruptions and cancellations.
Education
Bachelor of Science - Computer Network And Cybersecurity
University of Maryland, College Park
College Park, MD05-2025
Google Cybersecurity Certificate - Information Technology
Coursera
California 06-2025
CompTIA Security+ - Information Technology
NGT Academy
Los Angeles, CA10-2025
Skills
- Safety inspections and training
- Risk assessment and incident documentation
- Network security fundamentals
- Customer data management
- Technical troubleshooting
- Interpersonal communication skills
- Team collaboration
- Attention to detail
- Dependability and responsibility
- Fluency in French
- Cultural awareness
- Analytical thinking
- Decision-making processes
- Equipment calibration and maintenance
- Preventative strategy development
- Data privacy and handling protocols
- Microsoft Office proficiency (Excel, Word, Outlook)
- Basic networking and system monitoring
Languages
- French, Proficient
- English, Advanced
References
References available upon request.
Timeline
Independent Vehicle Host – Turo
Turo
02.2022 - Current
Chemical Equipment Maintenance Specialist
UNITED STATES ARMY
08.2019 - 11.2024
Bachelor of Science - Computer Network And Cybersecurity
University of Maryland, College Park
Google Cybersecurity Certificate - Information Technology
Coursera
CompTIA Security+ - Information Technology
NGT Academy
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