Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Work Preference
Timeline
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Patrick O’Brien

Patrick O’Brien

Commack,NY

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Site Supervisor

Ted Lamay Landscape and Masonry
07.2023 - Current
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.

Restaurant Floor Manager

Mema’s Little Italian Kitchen
06.2018 - 03.2023
  • Collaborated with owner on effective product marketing and promotions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Coordinated with catering staff and customers to deliver complex food services for special events and functions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Counter Attendant/Delivery Driver

Mema's Little Italian Kitchen
01.2017 - 05.2018
  • Provided high quality Customer Service to build and maintain customer relationships.
  • Operated Point of Sales system Hunger Rush.
  • Accurately operated cash register to process customer payments.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Sales Associate/Team Lead

Old Navy
11.2015 - 04.2017
  • Provided positive first impressions and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Business Administration

Suffolk County Community College
Selden, NY
2025

Skills

  • Hospitality and Accommodation
  • Resolving Complaints
  • Customer Loyalty
  • Leadership
  • Coaching and Training
  • Time Management
  • Front of House Management
  • Anticipating Problems
  • Staff Supervision
  • POS Systems and Ordering Platforms

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Limited Working

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefitsCompany Culture401k matchPaid time off

Timeline

Site Supervisor

Ted Lamay Landscape and Masonry
07.2023 - Current

Restaurant Floor Manager

Mema’s Little Italian Kitchen
06.2018 - 03.2023

Counter Attendant/Delivery Driver

Mema's Little Italian Kitchen
01.2017 - 05.2018

Sales Associate/Team Lead

Old Navy
11.2015 - 04.2017

Business Administration

Suffolk County Community College

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Patrick O’Brien