Patrick O'Malley
Western Springs,IL
Summary
As a passionate and experienced 24-year-old graduate from the University of Iowa, I have developed a strong interest in real estate, particularly new developments. Over the past few years, I gained practical experience as a Community Assistant at Rise at Riverfront Crossings, a CA Ventures property, where I trained staff for new property launches, managed leasing and key turnover processes, and effectively communicated with residents about move-in delays. My internship with CA Ventures' New Development Department further enriched my understanding of staff training and strategic marketing for projects under construction. Growing up in the Chicagoland area, I carry with me strong family values, excellent communication skills, and a community-focused mindset. I am a highly motivated individual eager to take on new challenges, with a strong work ethic, adaptability, and exceptional interpersonal skills. I excel at working independently and mastering new skills quickly. As a recent graduate, I bring excellent research, technical, and problem-solving abilities, along with a detail-oriented approach and the capacity to rapidly grasp new concepts.
Overview
2
2
years of professional experience
Work History
Private Dining Director and Server
Chicago Firehouse Restaurant
Chicago , IL
2023.09 - Current
- Demonstrated strong problem-solving skills by diagnosing and resolving equipment breakdowns, and proactively performed preventive maintenance to keep critical systems running smoothly.
- Provided exceptional service to high volume of daily customers.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Organized and coordinated private dining events for up to 150 guests.
New Development Intern
CA Ventures
Chicago , IL
2023.05 - 2023.08
- Tasked with developing unique and entertaining posts to organization's Instagram, Facebook and Twitter sites.
- Effectively managed resident concerns and inquiries regarding unexpected changes in move-in dates, demonstrating empathy, clear communication, and proactive resolution strategies to ensure a positive resident experience
- Crafted and executed strategic marketing plans aimed at achieving full lease capacity for newly developed units, leveraging market research, competitive analysis, and innovative promotional tactics to maximize leasing potential and drive occupancy rates
Community Assistant
Rise at Riverfront Crossing (CA Ventures Property)
Iowa City
2022.04 - 2023.05
- Successfully facilitated leasing transactions totaling nearly $250,000 in apartment rentals, providing exceptional customer service and communication to prospective renters
- Played a pivotal role in the smooth execution of a high-pressure, two-week "Turn" period, during which over 300 move-outs and move-ins occurred, by managing and overseeing cleaning, inspections, and maintenance of all vacant units
- Worked closely with the property manager to maintain a high level of tenant satisfaction and building upkeep, handling day-to-day management tasks such as overseeing repairs, responding to tenant requests, and maintaining a safe and welcoming environment for all residents.
Education
Bachelor of Arts - Enterprise Leadership
University of Iowa
2023-05
Skills
- Time Management
- Customer Service
- Communication
- Critical Thinking
- Relationship Building
- Community Outreach
Accomplishments
- Eagle Scout, 2017
- National Honor Society Member, 2018
- Sigma Chi Executive Board Member, 2020
- The National Society of Leadership and Success Nominee, 2023
Timeline
Private Dining Director and Server
Chicago Firehouse Restaurant
2023.09 - Current
New Development Intern
CA Ventures
2023.05 - 2023.08
Community Assistant
Rise at Riverfront Crossing (CA Ventures Property)
2022.04 - 2023.05
Bachelor of Arts - Enterprise Leadership
University of Iowa
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