Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Onyeokoro

Chicago,IL

Summary

Dynamic security professional with extensive experience at Lettuce Entertain You, excelling in emergency response and conflict resolution. Proven ability to enhance safety protocols and deter threats through vigilant surveillance and relationship building. Skilled in asset protection and delivering superior customer service, ensuring a secure and welcoming environment for all.

Overview

8
8
years of professional experience

Work History

Security Officer

Lettuce Entertain You
03.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Tactical Security Officer

Secured Options Consulting
08.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Reported suspicious activities and persons to law enforcement.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Public Safety Security Supervisor

Monterrey Security
01.2021 - 03.2024
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences..
  • Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Supervised team of 20 security personnel during shift.
  • Enhanced team's response time to security incidents by implementing streamlined communication protocol.
  • Secured crime scenes, gathered evidence and questioned witnesses.

Security Guard

United Security Services
02.2018 - 11.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
  • Reduced false alarm responses, accurately assessing and responding to security alerts.
  • Enhanced security perimeter integrity by conducting regular patrols of property.

Education

MBA - Business Management

Keller Graduate School of Management
Chicago, IL
06-2010

Bachelor of Science - Electronic Engineering

Devry University
Chicago, IL
12-2008

Skills

  • Security guard license
  • Perimeter security
  • Security camera monitoring
  • Asset protection
  • Metal detector operation
  • General security
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Complex Problem-solving
  • Relationship building and management
  • Conflict de-escalation
  • Conflict resolution techniques
  • Threat assessment
  • Workplace violence prevention
  • Defensive tactics training
  • Checkpoint management
  • Fire safety training
  • Screening wands
  • Event security
  • Security operations experience
  • De-escalation techniques

Timeline

Security Officer

Lettuce Entertain You
03.2025 - Current

Tactical Security Officer

Secured Options Consulting
08.2024 - Current

Public Safety Security Supervisor

Monterrey Security
01.2021 - 03.2024

Security Guard

United Security Services
02.2018 - 11.2023

MBA - Business Management

Keller Graduate School of Management

Bachelor of Science - Electronic Engineering

Devry University