Hi, I’m
Patrick O'Shea
Working Shop Foreman
Virginia Beach,VA
Summary
Skilled Audi master guild technician with 16+ years of experience. Extensively trained through the Audi Academy to provide quality service on all vehicles with excellent customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A long history of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with exceptional communication, problem-solving and planning abilities.
Overview
18
years of professional experience
Work History
Audi Virginia Beach Checkered FlagVirginia Beach, VA
Working Shop Foreman
07.2007 - 10.2023
Job overview
- Increase shop productivity
- Proficiently diagnose problem vehicles while working with technical field engineers
- Manage materials inside shop
- Organize maintenance and repair of shop equipment.
- Verified safe and proper operation of wide range of power tools, equipment and shop safety
- Directed daily operations of 14+ technicians and work directly with management team
- Assist colleagues in diagnosis and mechanical issues
- Technical support work with installing, repairing, maintaining, and programming
- Use of hand and power tools, equipment and diagnostic instruments accurately
- Provide training, coaching and support of staff members, resulting in elevated individual performance to boost service standards
- Daily reports of shop production
- Conduct interviews with participants to assess eligibility
- Communicate and address concerns clearly with customers
- Build estimates for repairs needed
- Exhibited high energy and professionalism when dealing with customers and employees
- Managed time efficiently in order to complete all tasks within deadlines
National Tire And Battery
Mechanic
01.2006 - 01.2007
Job overview
- Completed full vehicle inspections to check for leaks, damage or other issues of concern
- Replaced damaged, missing or defective parts
- Vehicle alignments
Skills
- Ability to solve problems, work independently and accomplish tasks within required time frame
- Able to coordinate and prioritize multiple assignments and completing priorities
- Excellent written and verbal communication skills
- Team Training
- Time Management
- Strong leadership
- Multitask
- Accountability
- Safety Awareness
- Problem Diagnosis
- Repair Knowledge
- Develop positive working environment and relationships
Certification
- Master Guild Audi Technician
- Certified Audi High Voltage Expert
- Audi Diagnostic Technician 1 & 2
- Audi High Voltage and Q5 Hybrid Technician
- Up to date on all new product training Audi Specialist Certifications electrical, transmissions, engine repair, chassis, diagnostic, high voltage
- Ford Fact Certification
- 609 Refrigerant Recovery Certification
- Leadership training
- Dale Carnegie Training
- Shop and lift safety training
- Fork lift certified
Accomplishments
Received Technician of the Year, 4 consecutive years from Audi of Virginia Beach Checkered Flag.
Education
Audi AcademyExton, PA
from Automotive Mechanics
Universal Technical InstitutionExton, PA
from Automotive Mechanics
University Overview
Directors Honor List
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