Hi, I’m
Patrick O'Shea
Working Shop Foreman
Virginia Beach,VA
Summary
Skilled Audi master guild technician with 16+ years of experience. Extensively trained through the Audi Academy to provide quality service on all vehicles with excellent customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A long history of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with exceptional communication, problem-solving and planning abilities.
Overview
18
years of professional experience
Work History
Audi Virginia Beach Checkered FlagVirginia Beach, VA
Working Shop Foreman
07.2007 - 10.2023
Job overview
- Increase shop productivity
- Proficiently diagnose problem vehicles while working with technical field engineers
- Manage materials inside shop
- Organize maintenance and repair of shop equipment.
- Verified safe and proper operation of wide range of power tools, equipment and shop safety
- Directed daily operations of 14+ technicians and work directly with management team
- Assist colleagues in diagnosis and mechanical issues
- Technical support work with installing, repairing, maintaining, and programming
- Use of hand and power tools, equipment and diagnostic instruments accurately
- Provide training, coaching and support of staff members, resulting in elevated individual performance to boost service standards
- Daily reports of shop production
- Conduct interviews with participants to assess eligibility
- Communicate and address concerns clearly with customers
- Build estimates for repairs needed
- Exhibited high energy and professionalism when dealing with customers and employees
- Managed time efficiently in order to complete all tasks within deadlines
National Tire And Battery
Mechanic
01.2006 - 01.2007
Job overview
- Completed full vehicle inspections to check for leaks, damage or other issues of concern
- Replaced damaged, missing or defective parts
- Vehicle alignments
Skills
- Ability to solve problems, work independently and accomplish tasks within required time frame
- Able to coordinate and prioritize multiple assignments and completing priorities
- Excellent written and verbal communication skills
- Team Training
- Time Management
- Strong leadership
- Multitask
- Accountability
- Safety Awareness
- Problem Diagnosis
- Repair Knowledge
- Develop positive working environment and relationships
Certification
- Master Guild Audi Technician
- Certified Audi High Voltage Expert
- Audi Diagnostic Technician 1 & 2
- Audi High Voltage and Q5 Hybrid Technician
- Up to date on all new product training Audi Specialist Certifications electrical, transmissions, engine repair, chassis, diagnostic, high voltage
- Ford Fact Certification
- 609 Refrigerant Recovery Certification
- Leadership training
- Dale Carnegie Training
- Shop and lift safety training
- Fork lift certified
Accomplishments
Received Technician of the Year, 4 consecutive years from Audi of Virginia Beach Checkered Flag.
Education
Audi Academy, Exton, PA
from Automotive Mechanics
Universal Technical Institution, Exton, PA
from Automotive Mechanics
University Overview
Directors Honor List
Similar Profiles
Laura Beck (Turner)Laura Beck (Turner)
Service Tech Lead at Checkered Flag Jaguar Porsche Audi Land Rover Of Virginia BeachService Tech Lead at Checkered Flag Jaguar Porsche Audi Land Rover Of Virginia Beach
CHARLES SMITHCHARLES SMITH
Courtesy Shuttle Driver at Checkered Flag Auto GroupCourtesy Shuttle Driver at Checkered Flag Auto Group
Dahiki WatsonDahiki Watson
Housekeeper at Checkered Flag DealershipHousekeeper at Checkered Flag Dealership