Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Patrick Prentice

Tampa,United States

Summary

Classically trained Musician turned Sales Professional. A background in logical thinking, strict self-management, and solutions-based collaboration, I transfer those skills to my role as an Inside Sales Professional. Results-oriented sales worker engaging with customers to help establish rapport. Proven track record of building customer relationships, successfully closing sales, and exceeding quota. Talented in finding needs, resolving objections, and satisfying clients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Inside Sales Professional

Konica Minolta Business Solutions, U.S.A.
02.2023 - Current
  • Increased revenue by consistently meeting and exceeding sales targets through effective prospecting and relationship building.
  • Exceeding quota each quarter and being in the top five representatives of my division nationally.
  • Improved customer experience by providing exceptional product knowledge and timely follow-ups with clients.
  • Managing and developing a strong pipeline that is well organized and consistent with two CRMs: CRM360 and Salesforce.
  • Achieving and surpassing KPI targets.
  • Effective collaboration with administration, service, and marketing to achieve more streamlined order processing and client follow-up.

Shift Supervisor

Starbucks Coffee Company
08.2020 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Band and Choir Director

Winding Waters K-8 Weeki Wachee
01.2021 - 05.2021
  • Expanded the choir and band membership through targeted recruitment efforts and auditions, resulting in a more versatile ensemble.
  • Developed clear performance expectations and guidelines for members, promoting a high standard of professionalism during rehearsals and concerts.
  • Established strong relationships with local schools and arts organizations to promote collaborative performances and educational opportunities for students.
  • Evaluated individual musical progress through regular assessments, providing constructive feedback for continuous improvement.

Education

Masters of Music -

McGill University
12.2022

Bachelors of Music -

University of Miami
05.2020

Skills

  • Pipeline Management
  • Closing deals
  • Account management
  • Effective Time Management
  • Detail Oriented
  • Highly responsible and reliable
  • Ability to Multitask
  • Sales Cycle Management

Accomplishments

Top Five Inside Sales Representatives Nationally 2024 - Konica Minolta

International Clarinet Association - Young Artist Winner

Certification

Emblaze - Certified Inside Sales Professional

Languages

French
Professional Working

Timeline

Inside Sales Professional

Konica Minolta Business Solutions, U.S.A.
02.2023 - Current

Band and Choir Director

Winding Waters K-8 Weeki Wachee
01.2021 - 05.2021

Shift Supervisor

Starbucks Coffee Company
08.2020 - Current

Masters of Music -

McGill University

Bachelors of Music -

University of Miami
Patrick Prentice