Patrick Reuter
Cheyenne,WY
Summary
Experienced management professional with a strong background in the banking industry and retail. Equipped to lead and drive operational excellence, while prioritizing customer/member satisfaction. Recognized for exceptional leadership skills and the ability to foster collaborative team environments, adapting seamlessly to changing needs. Known for dependability and a results-focused approach, ensuring efficient achievement of organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Blue Federal Credit Union
09.2022 - Current
- Support the Member Relationship Contact Center Director with daily tasks, ensuring smooth branch functionuality and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional member/employee interactions.
Digital Personal Shopper
Walmart
11.2024 - 03.2025
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Digital Team Lead Manager
Walmart Supercenter
07.2018 - 09.2022
- Evaluate employee performance, coach, and train to improve weak areas in performance
- Set the overall vision and provide team leadership
- Measuring the effectiveness of customer success by defining operational metrics, tracking systems, and reporting to the marketing team
- Established employee performance goals and provided feedback on methods for reaching those milestones.
EVS Technician
Cheyenne Regional Medical Center - West Campus
07.2020 - 09.2020
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Education
Criminal Justice - Criminal Justice
Laramie County Community College
05.2026
High School Diploma -
South High School
05.2020
Skills
- Leadership Skills
- Critical thinking
- Employee training
- Excellent time management skills
- Attention to detail
- Excellent work ethic
- Relationship building and management
Certification
- Emerging Leaders (Blue FCU)
- First Aid/CPR/AED
- Citizen's Police Academy Certification (Cheyenne Police Department)
- Phi Theta Kappa (Honor's Society-LCCC)
Timeline
Digital Personal Shopper
Walmart
11.2024 - 03.2025
Assistant Branch Manager
Blue Federal Credit Union
09.2022 - Current
EVS Technician
Cheyenne Regional Medical Center - West Campus
07.2020 - 09.2020
Digital Team Lead Manager
Walmart Supercenter
07.2018 - 09.2022
High School Diploma -
South High School
Criminal Justice - Criminal Justice
Laramie County Community College
Similar Profiles
Ty MontgomeryTy Montgomery
Business Development Specialist/Manager at Blue Federal Credit UnionBusiness Development Specialist/Manager at Blue Federal Credit Union
DYLAN MAPLESDYLAN MAPLES
Universal Relationship Officer at Blue Federal Credit UnionUniversal Relationship Officer at Blue Federal Credit Union
C.J. Maestas-HigginsC.J. Maestas-Higgins
URO at Blue Federal Credit UnionURO at Blue Federal Credit Union