M365 Suite
Patrick Richter
Pahrump,NV
Summary
Resourceful System Administrator consistently responds to a wide range of technical challenges with a focused and creative approach. Highly effective at problem-solving and decision-making. 2 Years of progressive IT experience.
Overview
20
20
years of professional experience
4
4
Certificate
Work History
IT Systems Administrator
PrairieFire Nevada
12.2022 - Current
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
- Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Evaluated emerging technologies for potential integration into existing systems architecture that could offer additional benefits or improvements.
- Led migration efforts from legacy systems onto modern platforms without causing disruptions to end-users or compromising data integrity.
- Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
Assistant Supervisor
Front Sight Firearms Training Institute
09.2021 - 12.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed records and documentation for FFL A&D logs, inventory control and workflow.
- Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.
- Streamlined communication between departments for enhanced collaboration and improved overall results.
- Submitted documentation and reports to upper management.
Extraction Technician
NektarTek
09.2019 - 09.2021
- In charge of multiple processes of the CBD Extraction process
- Running multiple machines, recording data, and maintaining product quality were paramount
- Regarded as the top and most knowledgeable person in a very short period.
- Contributed to cost savings by identifying opportunities for process improvement and resource optimization during extractions.
- Improved product quality by conducting regular equipment maintenance and calibration.
- Provided technical expertise during audits, demonstrating thorough knowledge of extraction processes and regulatory requirements.
- Followed policies and procedures for daily operations to fully comply with state regulations.
- Assisted in the development of standard operating procedures for extraction techniques, ensuring consistent results across the team.
Shop Manager
Damaged Ink
09.2014 - 03.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
- Developed new promotional campaigns to attract new customers.
- Ensured compliance with Health Department policies and local regulations by regularly updating staff on changes or new requirements.
Manager on Duty
McDonalds
09.2004 - 09.2014
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
Education
Certifications - IT
CompTIA
OnlineHigh School Diploma -
Mandan Highschool
Mandan, ND01.2008
Skills
- Access Control
- Microsoft Office Suite
- End-User Training
- Windows administration
- System Troubleshooting
- Asset Management
- Detailed orientated
- Able to complete tasks as scheduled
- Enjoys streamlining and organizing
- Problem solving skills
- Maintains a Clean and Organized work area
- On time and very reliable
Certification
- CompTIA ITF+
- CompTIA A+ 1101
- CompTIA A+ 1102
- M365 Certification
Timeline
IT Systems Administrator
PrairieFire Nevada
12.2022 - Current
Assistant Supervisor
Front Sight Firearms Training Institute
09.2021 - 12.2022
Extraction Technician
NektarTek
09.2019 - 09.2021
Shop Manager
Damaged Ink
09.2014 - 03.2017
Manager on Duty
McDonalds
09.2004 - 09.2014
Certifications - IT
CompTIA
High School Diploma -
Mandan Highschool
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Apple Business Manager
ProofPoint Email Security
Activities
- Being President of local Artist Club/Community that brought together local artists in the community to work on their art and learn new techniques. Each of the members took turns teaching classes to the other artists as well as to the community particularly children.
- Ran several Charity events that’s proceeds would go towards helping the community. Most of this work was done through art. One being 30 Days of Charcoal, where I did 30 charcoal pieces that were auctioned off and the proceeds when to a family in need during the holiday season. Another being Krampusnacht where I assembled 20+ artists from around the US and Canda to make Krampus themed art that then was auctioned and proceeds given to purchase art supplies for less fortunate children in the community.
- I was part of an independent film working to get articles published in prominent magazines, two of these magazines included High Fructose and Tattoo Society.
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