Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Patrick Robinson

Helena,Al

Summary

Provides security experience and develops successful technical solutions for Jefferson County leader or management. Highly expertise in directing project management initiatives while establishing, implementing, and enhancing key information security objectives. Provides ability to download and configure critical security program with in-depth operational supervision of incidents and emergency disaster recovery. Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.

Overview

19
19
years of professional experience

Work History

Computer /Computer Network Technician

Jefferson County
03.2021 - Current
  • Provide assessment of security for Finance, Purchasing, Treasure, and Boad of Registrars Department
  • Making sure each department end user is provided with the password and network security profile on all devices
  • Every computer and laptop is configure and a profile is configure for each end user
  • Use Active Directory to update or change password for end user
  • As well as enable end user who has lost their connection to the network
  • I also use active director to build a secure profile for end user on computer and laptops
  • Aid with end user who visit the wrong web or try to download illegal material to the county email
  • By clearing waring message and reconfiguring the security on the end user computer or laptop
  • Troubleshooting Networking issue such as; Lost VPN connection to laptop form computer, Network connection to the computer, Placing computer and laptop back on the county domain, Installing aps for loss of network connection to the server.

IMS/System Support Operator II

City of Birmingham
02.2005 - 03.2021

Demonstrate exceptional skill and expertise in providing preventive maintenance in accordance with department policies, handling customer inquiries in an efficient and professional manner and troubleshooting technical problems. Entrusted to monitor inventory of workstations and maintain database of workstation and associated equipment inventory.

s Provide technical advice and assistance to users concerning data communication equipment and data transmission.

s Recommend reallocation of operating staff and equipment resources to meet network requirements.

s Provide training on new technologies, basic computer usage and office applications such as Excel, WordPerfect, Lotus and PowerPoint.

s Developed and maintain company web site.

Education

Associate of Applied Science - Computer Programming

Herzing University
Birmingham, AL
05.1997

Skills

  • Microsoft 10
  • Microsoft 11
  • Microsoft Office 365
  • Advance Endpoint Protection
  • Global Protect
  • Palo Alto
  • Configuration Manager
  • Microsoft Edge
  • Active Directory Administrative Center
  • Cortex XDR Local Analysis Worker
  • Security management

Personal Information

Title: Computer Network Tech

Timeline

Computer /Computer Network Technician

Jefferson County
03.2021 - Current

IMS/System Support Operator II

City of Birmingham
02.2005 - 03.2021

Associate of Applied Science - Computer Programming

Herzing University
Patrick Robinson