Highly skilled, seasoned customer service and office professional focused on driving business results through creating successful business relationships and demonstrating significant value for each client.
Overview
16
16
years of professional experience
Work History
Warehouse Associate
Staffmark/Simplified Staffing
02.2023 - Current
Unload & load all product in containers to be transported
Scanned labels to process orders before shipping them out
Transport products safely using a pallet jack and hand truck
Dispose of damaged material and alert management
Attend weekly meetings to discuss warehouse safety processes.
Janitorial Supervisor (GSA FACILITIES)
Relay Resources
11.2022 - 01.2023
Evaluate employee performance
Plan and prepare employee work
Direct activities for stopping spread of infections in facilities, such as hospitals
Coordinate activities with other departments
Check and maintain equipment
Supervise in-house services, such as laundries, maintenance and repair
Inventory stock to ensure that supplies and equipment are available in adequate amounts
Plan and prepare employee work schedules
Maintain required records of work hours, budgets, payrolls
Screen job applicants and hire new employees.
Community Assistant / Supervisor
Regus
09.2021 - 10.2022
Customer service, Data entry, Strong organizational skills
Served as main point of contact for client's concerns
Coordination center tours & events
Resolving conflicts, inquiries, billing in aprofessional manner
Building positive rapport with clients and vendors
Operating all social media platforms related to advertising & marketing
Assistant managing at multiple locations
Operating within safe and secure work environment.
StarPak Live Entertainment Owner
01.2009 - 01.2021
Bookings Events
Promotions for All Vendors and Venues
Recording and Artist Management/Development
Marketing & Advertising Websites Social Media.
Operations Supervisor
Ridekleen
12.2018 - 01.2020
Plan and establish work schedules, assignments
Calculate labor and equipment requirements and production
Recommend or implement measures to motivate employees
Direct and coordinate activities of employees
Inspect materials, products, or equipment
Conduct employee training in equipment operations
Observe work and monitor performance
Keep records of employees' attendance and hours worked
Maintain operations data, such as time, production, and cost records
Conduct employee training in equipment operations
Confer with management to resolve worker problems, complaints, or grievances
Requisition materials, supplies, equipment parts, or repairs.
Diversified Consultant, Inc.
08.2012 - 07.2014
Senior Collector Customer service
FDCPA & FDCH compliance, cold & hot calling accounts for payments
Collect for telecommunications (Verizon, Sprint, Comcast, Direct TV, US Cellular, T Mobile) as well as reporting accounts to credit bureau
Manage/Train 12 employees to meet monthly quota.
Education
Medical Billing & Coding Program -
Anthem College Institute High Tech, Inc.
10.2009
Skills
Microsoft Office
Access
Medical Manager
Med-soft
Millennium
Data entry & General office support
Certified in HIPAA/OSHA/HIV/AIDS training
References
William Landrum, Princeton Property Management, (971) 407-6255, Cheryl Robinson, Los Angeles County Case Manager, (323) 317-6140, Samantha C. Smith, LA Care Health Plan Community Representative, (310) 940-7178, Khalina Iniestra, LVN, (562) 706-0407
Timeline
Warehouse Associate
Staffmark/Simplified Staffing
02.2023 - Current
Janitorial Supervisor (GSA FACILITIES)
Relay Resources
11.2022 - 01.2023
Community Assistant / Supervisor
Regus
09.2021 - 10.2022
Operations Supervisor
Ridekleen
12.2018 - 01.2020
Diversified Consultant, Inc.
08.2012 - 07.2014
StarPak Live Entertainment Owner
01.2009 - 01.2021
Medical Billing & Coding Program -
Anthem College Institute High Tech, Inc.
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