Patrick Sanchez

Handled customer complaints and inquiries.

• Assisted with training and development of team members.
• Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly. Managed daily operations of service department, maintaining a high level of organization and productivity.
• Monitored team's performance and gave feedback when necessary.
• Conducted regular performance reviews for Partners, identifying areas for growth and providing constructive feedback.
• Increased Net Billings by at least 3% on all routes
• Ran location on several occasions

• Proven track record of success in turning around two different routes at Location 624
• Promoted to largest route with 5 of Locations Top 7 customer's
• Trained two SSR's, one is #2 ranked SSR at location
• Peer mentor to SSR's daily

64:

• Increased Net Billings by 4.5%
• Grew route by $1100
• Decreased EMC by 7%,
• Did not lose a customer for over a year
• Increased Garment LRs by 17%
• Increased Shop Towel LRs by 12%
• Increased Linen LRs by 2%

68:

• Grew Route by $2500
• Decreased EMC by 4%
• Increased all LRs by a minimum of 7%
• Decreased delinquent renewals by 6

• Took care of the largest accounts
• Built great relationships with multiple Government entities
• Proven track record of being the top in Sales while continuing to grow business.
• Formed relationships with vendors to expand our portfolio to better service customers
• Trained 5 people who became top performers