Patrick Sciortino

FedEx Express Senior Manager for SYR-Syracuse / UCA - Utica (2000-Present), UCA - Utica / PLB - Plattsburgh (2016-2020), ART - Watertown/ PLB - Plattsburgh & UCA - Utica (2011-2016). Held Senior Management position in multiple stations.

• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Knowledge of concepts, practices, policies and procedures related to FedEx field operations, linehaul, and contractor relations.
• Managed cross-functional teams to implement process improvements and optimize performance.
• Provided strong leadership to enhance team productivity and morale.
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
• Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

• Operational strategy & planning, scheduling, building routes and route structures to meet the service needs of the customer.
• Safety & compliance for all employees & assets
• Process optimization of all Inbound & Outbound volume / stops for high productivity / On-road planning, goals & accountability.

Financial & asset management.

• Customer service excellence
• Implemented cost-saving strategies, reducing overhead expenses across departments.
• Supervised operations staff and kept employees compliant with company policies and procedures.

Courier / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned.

• Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.

Trained new couriers on operational procedures and best practices for safe package handling. Dangerous Goods/HAZ Specialist & Spill Cleanup responsible for the proper auditing / processing of all dangerous goods shipments / Spill Cleanup responsible for any DG -Haz spills that may accrue in station ops. International specialist, responsible for proper international paperwork ( Customs Clear / Commercial Invoice.