Patrick Scott
Lehi
Summary
Resourceful specialist offering expertise in problem-solving, analysis and customer service. Skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Adept at quickly learning new technologies and processes for driving success.
Overview
23
23
years of professional experience
Work History
Seasonal Support Driver
UPS Customer Center
12.2024 - 12.2024
- Delivered goods safely and efficiently, ensuring packages reached correct destinations.
- Improved time management by planning efficient delivery routes.
- Enhanced customer satisfaction with timely and courteous service.
- Loaded and unloaded cargo, verifying contents for accuracy.
- Completed daily logs and reports for accurate record-keeping.
- Communicated with dispatch to update on delivery status and address any issues.
- Adhered to all traffic laws and safety regulations to ensure safe transport.
- Conducted pre-trip inspections for identifying and addressing potential vehicle issues.
- Coordinated with team members for handling complex delivery schedules.
- Utilized GPS technology to optimize routes and improve delivery accuracy.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Obtained signatures from customers upon delivery of goods.
Security Systems Specialist
OpenText
01.2023 - 10.2024
- Maintained documentation of security procedures and protocols, enabling effective knowledge sharing among team members
- Sought out new technologies, ensuring their secure integration into the existing infrastructure
- Assisted in developing business continuity plans, preparing the organization for disaster recovery scenarios
- Maintained CCTV and access control systems to protect personnel and assets
- Evaluated security systems and procedures to identify areas for improvement
Security Technology Specialist
Micro Focus
01.2020 - 01.2023
- Administered access control and CCTV systems by creating user accounts and managing permissions
- Optimized system performance through routine maintenance tasks and proactive issue resolution
- Collaborated with stakeholders to identify security risks when installing new security devices
- Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems
- Coordinated with vendors to negotiate contracts and procure hardware/software resources at competitive pricing levels while maintaining quality standards
- Used Honeywell ProWatch (access control), EqactVision and Max Pro (CCTV) systems on regular basis and developed advanced proficiency
Security Control Center Operator
Novell
01.2006 - 01.2020
- Implemented comprehensive training programs for new operators, ensuring adherence to company policies and regulatory standards
- Increased overall situational awareness by consistently updating and maintaining accurate logs of all security events and incidents
- Supported management in conducting thorough investigations into security incidents, providing timely reports on findings and resolutions
- Facilitated smooth transitions during shift changes by thoroughly documenting activities and sharing critical information with incoming operators
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Monitored CCTV cameras and alarm systems for security breaches
Security Officer
Allied Barton Security
01.2002 - 01.2006
- Conducted regular patrols of key areas to spot and control security concerns
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidents
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to employees and visitors
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
- Examined doors, windows and gates to verify security
- Updated shift logs and produced daily reports to document security activities and specific incidents
Education
High School Diploma -
Provo High School
Skills
- Emergency Response
- System Installations
- Project Management
- Audit Reporting
- Creative Thinking
- Training and Development
- Conflict Resolution
- Attention to Detail
- Customer Service
- Route planning
- Time management
- Traffic regulations
- Vehicle maintenance
Timeline
Seasonal Support Driver
UPS Customer Center
12.2024 - 12.2024
Security Systems Specialist
OpenText
01.2023 - 10.2024
Security Technology Specialist
Micro Focus
01.2020 - 01.2023
Security Control Center Operator
Novell
01.2006 - 01.2020
Security Officer
Allied Barton Security
01.2002 - 01.2006
High School Diploma -
Provo High School
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