Hard-working professional with over 25 years of experience and a proven knowledge of warehouse management, shipping / receiving, and loss prevention. Aiming to leverage my skills to successfully fill a Leadership Role role at your company.
Overview
30
30
years of professional experience
Work History
Outbound Manager
Essendant
11.2020 - Current
Oversaw daily shipping operations, ensuring timely and accurate order fulfillment and deliveries.
Managed all Intercompany stock transfers, Will Call Pickups, LTL deliveries, GSA Government orders, UPS/FedEx operations, and both Amazon Freight and Amazon Shoplet orders.
Trained and mentored team members on best practices for shipping procedures and safety compliance.
Implemented process improvements that enhanced workflow efficiency within the shipping department.
Managed shipping team of 24 employees.
Inspected loading operations for improvements in efficiency and safety.
Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
Reduced shipment errors by conducting thorough inspections of outgoing packages.
Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
Organized training sessions on new processes to keep staff updated on industry best practices.
Outbound Pick / Training Ambassador
Amazon
11.2019 - 11.2020
Trained new hires on picking operation, safety and OSHA standards
Exceeded consistent warehouse standards and picking goals
Maintained quality control standards by examined all customer orders, prior to dispatch
Performing picking duties in an efficient manner that meets customer service standards
Maintain perfect attendance record
Ride-share Driver
Lyft / Uber
03.2017 - 11.2020
Efficiently provided clients with reliable transportation through cities in New Jersey, Pennsylvania, and New York
Accomplished more than 4,300 safe and successful trips since March 2017
Maintained a 5.0 star driver rating of by providing exceptional customer service, route planning, and organizational skills
Handled all financial records, including tax-deductible expenses, mileage, and earnings
Assure that vehicle is maintained in excellent condition and cleaned regularly
Shift Manager / Floor Supervisor
Crate & Barrel
12.1995 - 08.2016
21 years longevity with Crate and Barrel. 10 years management experience as 3rd Shift Ops Manager, and 9 years in a Supervisory role
Excellent attendance record and very flexible with my schedule
Organize and manage all shift activities and daily operations to maximize productivity
Manage staff, preparing work schedules and assigning specific duties
Ensure productivity standards were met by clearly communicating the goals and expectations with the staff
Determine staffing requirements, oversee personnel processes with interviewing, hiring, and training new employees
Write and administer associates appraisals to maximize growth and development
Consistently promoted a strong sense of teamwork and culture of respect to provide a positive working environment for all associates
Very organized and self motivated, ability to multi task, prioritize, meet deadlines, and adapt to change when needed
Ability to recognize and solve problems that arise in a sound and timely manner
Strong knowledge and understanding of all inventory functions
Strong supporter and participant in company safety programs. Implemented safety observations for safe work practice and coaching observations for opportunities to correct unsafe work
Good written and verbal communication skills, communicate well in front of a group or in individual situations
Responsible for the training and monitoring the C-TPAT program for Campus
Experience with entering and monitoring Productivity Measures / Green Bar reconciling / Reporting Overtime Explanation to corporate
Education
High School Diploma -
Madison Central
Old Bridge, NJ
06.1985
Skills
Proficient in Microsoft Office Suite and Google Workspace
Skilled in utilizing various WMS platforms such as AS400, JDA, and CTS
Safety monitoring
Employee training and development
Customer service
Problem-solving
Excellent communication
Team leadership
Certified to drive all machinery such as forklift, reach truck, order picker, pallet jack