Patrick Shippy
Elyria Country Club
Elyria,OH
11
years of professional experience
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Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Toll Attendant
3 Months- Processed toll transactions efficiently, ensuring accurate payments and timely vehicle passage.
- Resolved customer inquiries and disputes promptly, enhancing satisfaction and service quality.
- Maintained knowledge of current toll rates, schedules, policies, and procedures to provide accurate information to customers.
- Upheld company standards for professional demeanor, consistently delivering courteous service under all circumstances.
Bartender/ Part Time Lifeguard
5 Years- Accurately process member charges ensuring accurate billing to member accounts
- Responsible for monitoring stock levels, conducting daily inventory checks, and communicating needs to management.
- Maintain a clean and inspection ready bar at all times, organized back-bars, and sanitizing surfaces.
- Assist with setup and breakdown for private member events, outings, and holiday events.
- Built and maintained rapport with club members, memorize specific preferences and orders to provide a personalized experience.
- Manage high-volume rushes during tournaments, weddings, and various events.
- Maintained constant supervision of the pool area to identify and prevent potential accidents before they occurred.
- Ready to act as the first responder for all aquatic and facility emergencies. Including performing CPR, first aid, or AED administration.
- Firmly but politely enforced the club pool rules to ensure a safe and enjoyable environment for members of all ages.
- Acted as a friendly and helpful point of contact for members, assisting with towel service, lounge chair setups, or general club inquiries.
- Handled member concerns or member rule breaking with the necessary input required in a private club setting.
- Verify member identities and register guests according to the club’s specific access policies.
- Performed regular water quality tests to ensure the pool meets health department standards and remained safe for swimming.
- Conducted daily checks of our rescue tubes, the backboards, and first aid kits to make sure everything is in order.
- Tasked with writing complete, detailed, accurate reports for any injuries, saves, or equipment failures.
Bartender & Server
3 Months- Accurately process member charges ensuring accurate billing to member accounts
- Responsible for monitoring stock levels, conducting daily inventory checks, and communicating needs to management.
- Maintain a clean and inspection ready bar at all times, organized back-bars, and sanitizing surfaces.
- Assist with setup and breakdown for private member events, outings, and holiday events.
- Built and maintained rapport with club members, memorize specific preferences and orders to provide a personalized experience.
- Manage high-volume rushes during tournaments, weddings, and various events.
Painting Crew Leader
2 Years 2 Months- Trained workers in proper methods, equipment operation and safety procedures.
- *Directed projects according to schedule and quality demands.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Created and implemented plans to maximize efficiency of workers.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Provided feedback to workers on job performance and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Inspected equipment and tools used for safe operation.
- Developed and maintained positive relationships with clients and other stakeholders.
Bouncer/Barback
1 Year 6 Months- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Ejected unruly patrons from premises and patrolled exterior and interior of premises
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Helped management plan and serve bar menu exceeding customer expectations.
- Trained workers in proper methods, equipment operation and safety procedures.
- Created and implemented plans to maximize efficiency of workers.
- Developed and maintained positive relationships with clients and other stakeholders.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Shift Supervisor
2 Years 6 Months- Supervised and motivated a team in a fast-paced environment
- Delegated tasks and ensured efficient workflow during shifts
- Trained and coached new employees to uphold company standards Resolved conflicts and promoted a positive work environment
- Provided excellent customer service, addressing inquiries and concerns Handled customer complaints professionally and efficiently
- Maintained a friendly and welcoming atmosphere for guests
- Effectively communicated with team members and management Ensured compliance with health and safety regulations
- Managed inventory and handled food waste reduction
- Assisted with cash handling, register operations, and daily sales reports
- Adapted quickly to challenges and problem-solved in real time Balanced multiple responsibilities while maintaining efficiency
- Prioritized tasks to meet operational goals and customer demands
- Worked under pressure during peak business hours
- Helped store management meet standards of service and quality in daily operations
Education
Associate of Applied Science - Police Science
High School Diploma
Skills
BLS certified
Emergency first aid certified
Deep/shallow water rescue certified
Relationship building and management
Critical thinking
Risk assessment
Timeline
Toll Attendant
Ohio Turnpike Commission
05.2026 - CurrentRead More
Bartender & Server
Columbia Country Club
10.2025 - 01.2026Read More
Bartender/ Part Time Lifeguard
Elyria Country Club
08.2021 - CurrentRead More
Painting Crew Leader
Neubert Painting
06.2019 - 08.2021Read More
Bouncer/Barback
The Overhang
09.2018 - 03.2020Read More
Shift Supervisor
Panera Bread
02.2016 - 08.2018Read More
Keystone High School
High School Diploma
Read More
Lorain country community college
Associate of Applied Science from Police Science
Read More