Patrick Smith
Boneville,GA,GA
Summary
Accomplished Store Manager with a proven track record at Kroger, enhancing operational efficiency and employee retention year to year.Expert in budgeting and P&L review, with a knack for fostering customer relations and problem-solving. Skilled in multitasking and organization, consistently achieving ambitious goals through effective team leadership and expense control management. I lead a team of over 150 associates in achieving company set goals pertaining to sales, labor, expenses and shrink.
Overview
18
18
years of professional experience
Work History
Store Manager
Kroger
North Augusta, SC
09.2017 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Manager
Bi-Lo Grocery Store
Washington, GA
01.2014 - 09.2018
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Store Manager
CVS/caremark
Grovetown, GA
10.2006 - 01.2014
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Associate Of Political Science - Political Science
Augusta University
Augusta, GASkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Schedule writing
- P&L Review and Planning
- Budgeting
- Delegation across multiple departments
- Setting Goal and Achieving them
- Shrink Management
- Labor control
- Expense control management
- Interviewing and Hiring
Timeline
Store Manager
Kroger
09.2017 - Current
Assistant Manager
Bi-Lo Grocery Store
01.2014 - 09.2018
Store Manager
CVS/caremark
10.2006 - 01.2014
Associate Of Political Science - Political Science
Augusta University