Patrick Smith
Papillion,NE
Summary
Dynamic Clinical Applications Analyst with a proven track record at Children's Nebraska, excelling in clinical workflow optimization and team leadership. Enhanced data entry accuracy through comprehensive training and minimized operational disruptions during system upgrades. Committed to HIPAA compliance and staying abreast of industry trends to drive informed decision-making.
Overview
14
14
years of professional experience
Work History
Clinical Applications Analyst
Children's Nebraska
8200 Dodge St, Omaha, NE 68114
06.2022 - Current
- Collaborated with IT and clinical teams to ensure seamless integration of new software into existing systems.
- Reduced errors in data entry by providing comprehensive training on clinical applications to staff members.
- Served as a subject matter expert on various clinical applications, staying up-to-date on industry trends and best practices in order to provide informed guidance to team members.
- Assisted with system upgrades and migrations while minimizing operational disruptions during transitional periods.
PC Support Technician
Children's Nebraska
8200 Dodge St, Omaha, NE 68114
01.2018 - 06.2022
- Participated in ongoing professional development opportunities to stay current with industry trends and emerging technologies.
- Reduced downtime, efficiently diagnosing and resolving hardware and software failures.
- Analyzed user requirements to recommend appropriate technology solutions tailored to their needs.
- Provided exceptional customer service by addressing user concerns with patience, empathy, and professionalism.
QA Analyst
Children's Nebraska
8200 Dodge St, Omaha, NE 68114
09.2016 - 12.2017
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Ensured compliance with regulatory requirements through diligent validation and verification of software functionality.
- Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
Access Associate
Children's Nebraska
8200 Dodge St, Omaha, NE 68114
03.2016 - 09.2016
- Provided exceptional customer service, resolving patient issues promptly and courteously.
- Streamlined appointment scheduling processes for increased patient satisfaction.
- Reduced wait times for patients by implementing an organized system for processing paperwork.
- Supported billing department efforts by gathering accurate insurance information during the registration process.
HVAC Installer
River City Heating and Cooling
8530 L St, Omaha, NE 68127
11.2011 - 03.2016
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
Cross Lutheran High School
Omaha, NeAssociate of Science - Psychology
Metropolitan Community College
Omaha, NEAssociate of Science - Physics
Metropolitan Community College
Omaha, NELPN Certificate - Nursing
Iowa Western Community College
Council Bluffs, IASkills
- Critical thinking capacity
- Clinical workflow optimization
- HIPAA compliance
- Team leadership qualities
Timeline
Clinical Applications Analyst
Children's Nebraska
06.2022 - Current
PC Support Technician
Children's Nebraska
01.2018 - 06.2022
QA Analyst
Children's Nebraska
09.2016 - 12.2017
Access Associate
Children's Nebraska
03.2016 - 09.2016
HVAC Installer
River City Heating and Cooling
11.2011 - 03.2016
Cross Lutheran High School
Associate of Science - Psychology
Metropolitan Community College
Associate of Science - Physics
Metropolitan Community College
LPN Certificate - Nursing
Iowa Western Community College