Patrick Stack
Port Orange
Summary
Dynamic shift leader with expertise in staff training, cash handling, and problem-solving. Known for fostering a positive work environment and maintaining high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Shift Leader
Taco Bell
Port Orange, FL
03.2025 - Current
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated staff on strategies for handling difficult customers and challenging situations.
Field Technician
M&D Environmental Services LLC
Port Orange
08.2024 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Calibrated new and existing equipment for optimal performance.
- Operated and maintained specialized equipment for sampling and monitoring hazardous materials.
Pizza Maker
Wegmans Supermarket
Rochester, NY
06.2023 - 08.2024
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Maintained a professional appearance and adhered to strict hygiene standards while handling food items.
- Reduced order errors through effective communication between front-of-house staff and kitchen personnel.
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
Shift Leader
Hospitality Restaurant Group
Rochester, NY
06.2016 - 06.2024
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored new team members on service standards and operational procedures.
- Optimized staff schedules to enhance efficiency during peak business hours.
- Implemented inventory management practices, reducing waste and improving cost control.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer experience with introduction of feedback system to gather insights.
Team Member
Texas BBQ Joint
Rochester, NY
06.2018 - 06.2020
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma -
Spencerport High School
Spencerport, NY06-2016
Skills
- Flexible schedule
- POS system operation
- Inventory counts
- Staff education and training
- Problem-solving
- Positive attitude
- Cash handling
Timeline
Shift Leader
Taco Bell
03.2025 - Current
Field Technician
M&D Environmental Services LLC
08.2024 - Current
Pizza Maker
Wegmans Supermarket
06.2023 - 08.2024
Team Member
Texas BBQ Joint
06.2018 - 06.2020
Shift Leader
Hospitality Restaurant Group
06.2016 - 06.2024
High School Diploma -
Spencerport High School