Patrick Sweeney
Frisco
Summary
Results-oriented professional experienced in fast-paced retail and food service environments. Known for effective time management, upselling techniques, and maintaining high standards of service quality.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
Frisco
01.2025 - Current
- Delivered high-quality customer service by creating a welcoming environment and building connections with customers
- Prepared handcrafted beverages and food items quickly and accurately while following company standards
- Operated POS system to process orders, handle payments, and manage mobile/online pickups
- Maintained cleanliness and organization of the store, including workstations, equipment, and dining areas
- Worked efficiently in a fast-paced environment while balancing multiple tasks and maintaining attention to detail
- Collaborated with team members to ensure smooth operations during high-volume periods
- Resolved customer concerns professionally to ensure satisfaction and brand loyalty
Team Trainer
Whataburger
Prosper
09.2024 - 01.2025
- Trained new employees in food preparation, customer service standards, and company procedures to enhance team performance
- Provided hands-on coaching to ensure team members followed quality, safety, and cleanliness guidelines
- Assisted in onboarding by helping new hires learn POS systems, menu knowledge, and workflow processes
- Ensured accuracy in orders and customer satisfaction while maintaining fast-paced work environment
- Led by example during shifts, demonstrating strong work ethic, teamwork, and professionalism
- Monitored employee performance and provided constructive feedback to support management in team development
- Helped maintain high standards of food quality, kitchen organization, and overall store operations
- Handled customer concerns professionally to ensure a positive dining experience
Sales Associate
Journeys Shoes
Frisco
01.2024 - 09.2024
- Thrived in fast-paced retail environment, consistently meeting sales goals and supporting team targets
- Provided personalized service by assisting shoppers in selecting footwear and accessories that suited their style and needs
- Handled cash register operations, including processing sales, returns, and exchanges accurately
- Ensured appealing store presentation through organized displays and well-stocked, clean merchandise
- Assisted with inventory management, including receiving shipments and restocking products
Education
Some College (No Degree) - Business Communication
Collin College
Collin County05-2026
Skills
- POS system operation
- Customer service
- Sales techniques
- Upselling techniques
- Time management
- Conflict resolution
- Employee training
- Team building
Accomplishments
- BSA Eagle Scout
Timeline
Barista
Starbucks, Barista
01.2025 - Current
Team Trainer
Whataburger
09.2024 - 01.2025
Sales Associate
Journeys Shoes
01.2024 - 09.2024
Some College (No Degree) - Business Communication
Collin College