Patrick Thomas
Wakefield,Rhode Island
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Station Manager
CL Enterprises
01.2020 - Current
- Set up and activate customer fleet accounts
- Handle all billing procedures, facilitate payments, and provide payment option setup assistance
- Assess customer needs and upsell products and services to maximize sales
- De-escalate problematic customer concerns, maintaining calm, friendly demeanor,
- Ensure station follows state laws, rules, and regulations listed by the state of Rhode Island and oversee annual 'station check ups'
- Deliver outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented safety program and delivered training to employees, to decrease in job site accidents.
Inventory Manager
CL Enterprises
10.2019 - Current
- Record purchases for autobody shop as well as petroleum station
- Approve invoices for payment
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Processed damaged goods and completed wasted inventory paperwork.
- Memorized facility layout and located products.
- Cross-referenced invoices and supplies for reporting accuracy.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
Detailer
CL Enterprises
09.2019 - Current
- Prep cars for delivery
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Education
Bachelor's of ScienceBusiness AnalysisMicro/Macro EconomicsHuman Resource ManagementCustomer AnalyticsSocial Media MarketingLeadership and Development - Business Administration in Management
University of Rhode Island
12.2021
Skills
- Report creation
- Credit card payment processing
- Quality control
- Adaptive team player
- Business development understanding
- Retail sales customer service
- Customer relations
- High-energy attitude
- Sales expertise
- Conflict mediation
- Team Oversight
- Customer Retention
Accomplishments
- Supervised team of 10 staff members.
- Petrol Station Class A Certified
- Hub Spot Social Media Certified
Certification
- Petrol Station A Class Operator (May 2022)
- Hub Spot Social Media Certification (November 2021)
References
Michael Sciola, (860) 729-4061
Timeline
Station Manager
CL Enterprises
01.2020 - Current
Inventory Manager
CL Enterprises
10.2019 - Current
Detailer
CL Enterprises
09.2019 - Current
Bachelor's of ScienceBusiness AnalysisMicro/Macro EconomicsHuman Resource ManagementCustomer AnalyticsSocial Media MarketingLeadership and Development - Business Administration in Management
University of Rhode Island
- Petrol Station A Class Operator (May 2022)
- Hub Spot Social Media Certification (November 2021)
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