To secure a challenging and rewarding position within a growing organization in a service which I can utilize my skills and knowledge, as well as offer growth opportunity
Overview
7
7
years of professional experience
Work History
Lead Pest Management Professional
Ray’s Pest Control and Wildlife Removal, Winston Salem NC
04.2021 - Current
Inbound and cold lead sales
Maintained knowledge and stayed up to date on programs and computer software.
Handling quarterly and yearly termite inspections
Maintained knowledge of applicable laws, rules and ongoing regulations governing pesticide applications
Developed rapport with customers to provide a satisfying customer experience
Handled inside and outside sales, advising customers the best pest options for their problems
Trained new hires
Stayed up to date on software changes within the company needed for documentation and invoices
Following up on problem accounts
Following up with upset customers and making sure the customer is taken care of
Helped customers and fellow coworkers with general questions regarding pest control and identifying pests
Stayed up to date on new pesticides and new solutions for certain pest issues
Addressed concerns fellow coworkers have with the correct higher management
Pest Management Professional
Orkin, Winston Salem NC
07.2020 - 04.2021
Inbound and cold sales leads
Worked remotely.
Maintained weekly, monthly and quarterly services and accounts
Inspected properties, determining pest problems and implemented the most effective solution
Maintained knowledge of applicable laws, rules and ongoing regulations governing pesticide applications
Developed rapport with customers to provide a satisfying customer experience
Helped customers and fellow coworkers with general questions regarding pest control and identifying pests
Inspected rodent stations monthly and submitted the correct documents to keep customers updated on issues they may still be having
Stayed up to date on software changes within the company needed for documentation and invoices
Maintained work truck and work equipment, as well as keeping work vehicle stocked for upcoming jobs
Pest Management Professional
McNeely Pest Control, Winston Salem NC
04.2018 - 06.2020
Maintained weekly, monthly and quarterly services and accounts
Inspected properties, determining pest problems and implemented the most effective solution
Maintained knowledge of applicable laws, rules and ongoing regulations governing pesticide applications
Developed rapport with customers to provide a satisfying customer experience
Inspected rodent stations monthly and submitted the correct documents to keep customers updated on issues they may still be having
Stayed up to date on software changes within the company needed for documentation and invoices
Maintained work truck and work equipment, as well as keeping work vehicle stocked for upcoming jobs
Education
Bachelor - Business Administration And Management
Central Michigan University
Mount Pleasant, MI
06.2016
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John Hancock Academy
Sparta, GA
01.2010
Skills
Dependable and reliable
Safety protocols
Chemicals handling
Valid state driver's license
Preventative measures
Adaptable
Data entry
Service sales
Communicative and articulate
Appointment scheduling
Conflict mediation
Safety precautions and procedures
Company branding
Strong math skills
Job site preparation
Equipment troubleshooting
Time tracking
Team oversight
Team mentoring
Active listening
Team collaboration
Organizational skills
Excellent communication
Sales presentations
Sales strategizing
Timeline
Lead Pest Management Professional
Ray’s Pest Control and Wildlife Removal, Winston Salem NC
Nutritional Prep and Customer Service Associate at Clean Eatz, Winston-Salem, NCNutritional Prep and Customer Service Associate at Clean Eatz, Winston-Salem, NC