Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Patrick Tonkinson

Salem,MA

Summary

I thrive on bringing people together. An organization is only as good as it's people. I pride myself on developing people into the best and healthiest versions of theirselves. I have a proven track record of bringing out the best in my teams. Teams with the greatest purpose give the greatest results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inventory Logistics Supervisor

Axcelis
03.2022 - Current
  • Developed integrated infrastructure of databases across multiple sub-departments
  • Created self-updating KPI reporting, reducing log time for all parties involved.
  • Moved department from purely pen-and-paper to quick access electronic capabilities
  • Headed and participated in several department projects including; Quality Kaizens, Large Scale inventory moves, warehouse ergonomics improvements, and many smaller projects.
  • Developed training procedure guides, training matrix, and restructured training methodologies.

Multi-Unit Clinic/Practice Manager of Operations

XpresCheck
08.2020 - 11.2021
  • Corrected over 350 thousand in imbalanced accounts, which in return led to best practice process changes company wide.
  • Oversaw Management of two very different and diverse teams of Medical Assistants and Nurse Practitioners.
  • Developed team of underperforming staff into a group of confident and self-managing individuals.
  • Assisted and headlined the launch of second facility in Terminal C after second month of employment.
  • Trained and developed Wellness Clinic managers for Terminal C as well as several Nurse Practitioners.
  • Quickly became the regional SME for the 3rd party EMR software, Advanced MD.
  • Improved processes and efficiency by adapting LEAN best practices for a medical environment.
  • Performed Daily, Weekly, and Monthly Reporting for key stakeholders both internal and external.

Logistics Supervisor

Bradford Airport Logistics
11.2016 - 07.2020
  • Part of Bradford's Facility Development Team, moving cross-country 3 times for company opening new and transitioning facilities.
  • Regional expert of proprietary software "AMIS", supporting development team in debugging and developing operators manuals.
  • Developed Daily Truck Routes and coordinated 4 teams of 5 to maximize delivery efficiency
  • National Train-the-Trainer for in-house defensive driving program based off the SMITH system.
  • Designed the CPI/Vendor database for the Boston facility; managing the delivery requirements of hundreds of stakeholders
  • Nominated for the 2018 "Shephard Award", Bradford's National Award for Employee with greatest potential and influence in leadership.

Operations Manager

Professional Plotter Technologies
09.2013 - 10.2016
  • Generated 15% revenue year-after-year through better customer retention and support techniques while leading product creation with better Repair and refurbishing turnover times.
  • Created more efficient procedures to manage inventory accuracy.
  • Obtained and Maintained 99% inventory accuracy from ~70% at point of hire.
  • Ran and managed eBay and Craigslist sales accounts, and coded auto-generated responsive templates for each.
  • Oversaw the responsibilities of internal sales, accounts payable and receivable, as well as lead tech and customer support.
  • Awarded Employee of the Year in 2014 and Most Dependable in 2015.

Education

Bachelor of Arts - Computer Science

Evergreen State College
Olympia, WA
06.2010

Associate of Arts -

Everett Community College
Everett, WA
06.2008

Skills

  • Attention to Detail
  • Operations Management
  • Complex Problem-Solving
  • Training, Development, & Mentoring
  • Schedule Management
  • Lean Six-Sigma and CAPM Certified
  • Process and Procedure Improvement
  • Database Development & Maintenance
  • Data Analysis
  • Business Needs Analysis
  • Customer Relationship Management
  • Vendor Relationship Management

Affiliations

  • Project Management Institute

Certification

  • CAPM - Certified Associate in Project Management
  • PPM - Practical Project Management
  • Lean Six-Sigma Green Belt
  • Applied Data Science - MIT Professional Education

Timeline

Inventory Logistics Supervisor

Axcelis
03.2022 - Current

Multi-Unit Clinic/Practice Manager of Operations

XpresCheck
08.2020 - 11.2021

Logistics Supervisor

Bradford Airport Logistics
11.2016 - 07.2020

Operations Manager

Professional Plotter Technologies
09.2013 - 10.2016

Bachelor of Arts - Computer Science

Evergreen State College

Associate of Arts -

Everett Community College

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Patrick Tonkinson