Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
19
19
years of professional experience
Work History
Sales Manager
Apex Online Solutions Group
11.2016 - Current
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Attended industry events and conventions to expain sales opportunities.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed accounts to retain existing relationships and grow share of business.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Warehouse Forklift Operator
Correctional Industries
10.2023 - 04.2025
Manually counted Number of picked and packaged orders for any loss.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Maneuvered forklift safely in congested and confined areas.
Unloaded and stacked materials by raising and lowering lifting devices.
Packed items into appropriate containers for shipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Owner
TPI Inc.
01.2011 - 10.2016
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Managed day-to-day business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Sales Manager
Cardinale Nissan of Seaside
02.2006 - 12.2010
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Developed and implemented comprehensive salesperson training program.
Upheld company policies and implemented standards fairly.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
High School Diploma -
Hazen High School
Renton, WA
06-1997
Skills
Key account development
Sales presentation
National account management
Strategic account development
Sales operation
Territory sales management
Solution selling
Sales team training
Prospecting skills
Verbal and written communication
Sales tracking
Goal setting
Positive and upbeat
Exceeds sales goals
Cold calling
Pipeline management
Sales coaching
Decisive
Sales expertise
Employee motivation
Timeline
Warehouse Forklift Operator
Correctional Industries
10.2023 - 04.2025
Sales Manager
Apex Online Solutions Group
11.2016 - Current
Owner
TPI Inc.
01.2011 - 10.2016
General Sales Manager
Cardinale Nissan of Seaside
02.2006 - 12.2010
High School Diploma -
Hazen High School
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