Patrick Turner
Carmel,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills. Hardworking and passionate job seeker ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Restaurant Owner
Jerk-Licious
09.2023 - 03.2024
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Representative, Incentive Sales/Service
Royal Caribbean Cruises Ltd.
12.2011 - 05.2022
- Responded to Cruise Partners' questions via telephone and written correspondence regarding planning and offering cruises to different worldwide locations and cruising destinations.
- Developed and maintained positive relations with our Cruise Partners and coordinated with team members to properly handle their requests and needs.
- Built relationships with Cruise Partners and informed them of industry trends and developments.
- Coordinated and managed vendor relations to secure access to resources and services needed to ensure memorable cruising experience for our Cruise Partners' clients.
Sales Representative
Colonial Life Insurance
09.2010 - 02.2011
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
Legal Assistant
Law Offices of David J. Stern
11.2009 - 08.2010
- Collaborated with attorneys to develop strategies for each case.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Travel Consultant/Customer Service Representative
Bluegreen Corporation
09.2003 - 11.2007
- Organized trips for individual, family and travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Registered Representative II
Charles Schwab & Co. Inc.
01.1999 - 02.2003
- Provided high level of service and assistance to clients to obtain new opportunities and repeat business.
- Shared details regarding financial products and services with clients.
Education
Associate of Arts - Paralegal Studies
Everest University
Pompano Beach, Florida04.2010
Skills
- Excellent communication skills (verbal and Written)
- Conflict resolution
- Courteous demeanor
- MS Windows proficient
- Health Code Compliance
- Financial Planning
- Small business operations
Accomplishments
- Customer Service
- Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
- Conflict Resolution
- Responsible for handling customer account inquiries, accurately providing information to ensure resolution.
Careerfocus
Excellent communicator with 12 + years’ experience working in demanding call center environment as a customer service representative 4 + years’ client interface experience, Client Relations, proven ability to establish rapport and loyalty with clients.
Timeline
Restaurant Owner
Jerk-Licious
09.2023 - 03.2024
Representative, Incentive Sales/Service
Royal Caribbean Cruises Ltd.
12.2011 - 05.2022
Sales Representative
Colonial Life Insurance
09.2010 - 02.2011
Legal Assistant
Law Offices of David J. Stern
11.2009 - 08.2010
Travel Consultant/Customer Service Representative
Bluegreen Corporation
09.2003 - 11.2007
Registered Representative II
Charles Schwab & Co. Inc.
01.1999 - 02.2003
Associate of Arts - Paralegal Studies
Everest University
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