Patrick Turner
Carmel,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills. Hardworking and passionate job seeker ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Restaurant Owner
Jerk-Licious
1021 Pennsylvania Street, Indianapolis, IN 46204
09.2023 - 03.2024
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Representative, Incentive Sales/Service
Royal Caribbean Cruises Ltd.
Miramar, Florida
12.2011 - 05.2022
- Responded to Cruise Partners' questions via telephone and written correspondence regarding planning and offering cruises to different worldwide locations and cruising destinations.
- Developed and maintained positive relations with our Cruise Partners and coordinated with team members to properly handle their requests and needs.
- Built relationships with Cruise Partners and informed them of industry trends and developments.
- Coordinated and managed vendor relations to secure access to resources and services needed to ensure memorable cruising experience for our Cruise Partners' clients.
Sales Representative
Colonial Life Insurance
Davie, Florida
09.2010 - 02.2011
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
Legal Assistant
Law Offices of David J. Stern
Plantation, Florida
11.2009 - 08.2010
- Collaborated with attorneys to develop strategies for each case.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Travel Consultant/Customer Service Representative
Bluegreen Corporation
Boca Raton, Florida
09.2003 - 11.2007
- Organized trips for individual, family and travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Registered Representative II
Charles Schwab & Co. Inc.
Fishers, Indiana
01.1999 - 02.2003
- Provided high level of service and assistance to clients to obtain new opportunities and repeat business.
- Shared details regarding financial products and services with clients.
Education
Associate of Arts - Paralegal Studies
Everest University
Pompano Beach, Florida04.2010
Skills
- Excellent communication skills (verbal and Written)
- Conflict resolution
- Courteous demeanor
- MS Windows proficient
- Health Code Compliance
- Financial Planning
- Small business operations
Accomplishments
- Customer Service
- Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
- Conflict Resolution
- Responsible for handling customer account inquiries, accurately providing information to ensure resolution.
Careerfocus
Excellent communicator with 12 + years’ experience working in demanding call center environment as a customer service representative 4 + years’ client interface experience, Client Relations, proven ability to establish rapport and loyalty with clients.
Timeline
Restaurant Owner
Jerk-Licious
09.2023 - 03.2024
Representative, Incentive Sales/Service
Royal Caribbean Cruises Ltd.
12.2011 - 05.2022
Sales Representative
Colonial Life Insurance
09.2010 - 02.2011
Legal Assistant
Law Offices of David J. Stern
11.2009 - 08.2010
Travel Consultant/Customer Service Representative
Bluegreen Corporation
09.2003 - 11.2007
Registered Representative II
Charles Schwab & Co. Inc.
01.1999 - 02.2003
Associate of Arts - Paralegal Studies
Everest University