Patrick Vergara
Brea,CA
Overview
6
6
years of professional experience
Work History
Customer Care Representative
Collectors Universe (Professional Sports Authenticator)
Santa Ana, CA
12.2024 - Current
- Resolved customer inquiries through efficient communication and problem-solving techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
Business Owner
Unbounded Vintage
Brea, CA
03.2024 - Current
- Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality products offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Promotional Representative
Los Angeles Angels of Anaheim
Anaheim, CA
02.2023 - 02.2024
- Utilized strong communication skills to engage with fans at games and events, building positive relationships and increasing brand loyalty.
- Continuously analyzed data and evaluate the effectiveness of promotional initiatives to optimize future campaigns.
- Collaborated with marketing teams to execute in-game promotions and events.
Community Outreach Intern
Norooz Clinic Foundation
Santa Ana, CA
08.2022 - 01.2023
- Conducted research on community needs, enabling the organization to tailor its programs accordingly.
- Improved public awareness of available resources through targeted marketing campaigns.
Clothing Brand Owner
Four Reign
San Francisco, CA
01.2020 - 12.2022
- Communicated with external manufacturers to confirm production schedules and successfully fulfill inventory.
- Developed comprehensive marketing strategies to enhance brand visibility and engagement.
Education
Bachelor of Science - Public Health, Minor in Business Marketing
California State University, Fullerton
Fullerton, CASkills
- Customer Relationship Management
- Problem-solving abilities
- Detail Oriented
- Multitasking abilities
Timeline
Customer Care Representative
Collectors Universe (Professional Sports Authenticator)
12.2024 - Current
Business Owner
Unbounded Vintage
03.2024 - Current
Promotional Representative
Los Angeles Angels of Anaheim
02.2023 - 02.2024
Community Outreach Intern
Norooz Clinic Foundation
08.2022 - 01.2023
Clothing Brand Owner
Four Reign
01.2020 - 12.2022
Bachelor of Science - Public Health, Minor in Business Marketing
California State University, Fullerton