Overview
Work History
Education
Skills
Timeline
Generic

Patrick Vergara

Brea,CA

Overview

6
6
years of professional experience

Work History

Customer Care Representative

Collectors Universe (Professional Sports Authenticator)
Santa Ana, CA
12.2024 - Current
  • Resolved customer inquiries through efficient communication and problem-solving techniques.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.

Business Owner

Unbounded Vintage
Brea, CA
03.2024 - Current
  • Strengthened business reputation by consistently meeting or exceeding customer expectations in terms of quality products offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Promotional Representative

Los Angeles Angels of Anaheim
Anaheim, CA
02.2023 - 02.2024
  • Utilized strong communication skills to engage with fans at games and events, building positive relationships and increasing brand loyalty.
  • Continuously analyzed data and evaluate the effectiveness of promotional initiatives to optimize future campaigns.
  • Collaborated with marketing teams to execute in-game promotions and events.

Community Outreach Intern

Norooz Clinic Foundation
Santa Ana, CA
08.2022 - 01.2023
  • Conducted research on community needs, enabling the organization to tailor its programs accordingly.
  • Improved public awareness of available resources through targeted marketing campaigns.

Clothing Brand Owner

Four Reign
San Francisco, CA
01.2020 - 12.2022
  • Communicated with external manufacturers to confirm production schedules and successfully fulfill inventory.
  • Developed comprehensive marketing strategies to enhance brand visibility and engagement.

Education

Bachelor of Science - Public Health, Minor in Business Marketing

California State University, Fullerton
Fullerton, CA

Skills

  • Customer Relationship Management
  • Problem-solving abilities
  • Detail Oriented
  • Multitasking abilities

Timeline

Customer Care Representative

Collectors Universe (Professional Sports Authenticator)
12.2024 - Current

Business Owner

Unbounded Vintage
03.2024 - Current

Promotional Representative

Los Angeles Angels of Anaheim
02.2023 - 02.2024

Community Outreach Intern

Norooz Clinic Foundation
08.2022 - 01.2023

Clothing Brand Owner

Four Reign
01.2020 - 12.2022

Bachelor of Science - Public Health, Minor in Business Marketing

California State University, Fullerton
Patrick Vergara