Patrick Wainwright

• Analyzed customer credit reports using financial data from various vetting sources.
• Determined appropriate loan terms based on borrower's creditworthiness.
• Monitored customer accounts to ensure timely payments were made in accordance with contract agreements.
• Developed strategies to manage delinquent accounts and reduce overall portfolio risks.
• Worked closely with both client and sales team to reconcile accounts.

· Developed strong relationships with customers to foster timely payments and account resolution.

· Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.

· Researched billing errors and discrepancies to initiate corrective action

• Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.

• Performed research into disputed invoices or payments as needed.
• Coordinated with other departments when necessary to resolve billing issues quickly and efficiently.
• Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
• Conducted regular reviews of unapplied cash transactions to ensure proper application of funds.
• Maintained accurate records of all account receivable activities for audit purposes.