Patrick W. Credle
Clinton,Maryland
Summary
Dynamic warehouse leader with a strong track record in managing nightly operations and enhancing team performance. Expertise in staff scheduling, training, and maintaining high safety and cleanliness standards. Proven ability to improve operational processes, achieving 97% inventory accuracy and 98.5% in receiving.
Overview
41
41
years of professional experience
Work History
Night Manager
Imperial Brady (S. Freeman & Sons)
Landover, Maryland
07.2016 - Current
- Supervised nightly operations to ensure smooth workflow and customer service.
- Managed staff schedules and assigned tasks to ensure complete coverage and responsiveness.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Monitored security systems to protect premises and ensure safety compliance.
- Identified and implemented improvements to streamline operational processes during night shifts.
- Conducted regular inspections to maintain cleanliness and safety standards.
- Trained new employees on company policies and operational protocols.
- Coordinated cleaning and maintenance schedules for rooms and equipment, enhancing overall operational readiness. for rooms and equipment.
Sr. Warehouse Manager
Capital Area Food Bank
12.2013 - Current
- Responsible for all day to task in the warehouse
- Currently the warehouse holds a 97% accuracy rate in our Inventory
- Currently the receiving department holds a 98.5% accuracy rate
- Assist with the Managing Director in managing a 7.5-million-dollar budget
- Currently the order pulling department stands at 175 cases per hour
- Responsible for all of the billing for the warehouse
Warehouse Night Manager
Republic National Distributing Company
Washington D.C.
03.2006 - 12.2013
- Responsible for the daily product operation selection process.
- Responsible for ensuring all orders are processed and loaded onto outgoing vehicles.
- Enforce policies and procedures mandated by management, union and OSHA to eliminate job site hazards and promote workplace safety.
- Create and distribute daily production reports to senior management.
- Supervises 22 employees, performs performance evaluations, terminations and conducts union grievances.
Customer Operations Manager
Pitney Bowes (Government Solutions)
Capital Heights, Maryland
03.2001 - 07.2010
- Oversee the daily operation of all mail/packages. All mail/packages are tracked through using a Arrival Secure Mail system.
- Responsible for overseeing all outgoing deliveries and drivers to ensure that the driver and packages/mail or in compliance with PB and client regulations.
- Responsible for conducting investigations if/when a incident occurs with the mail or a package.
- Working in conjunction with the client/customer and PB Call Center to ensure all problems are resolved in a timely manner.
- Manages 25 employees and is responsible for making sure that all employees are medically certified to work in specific environments related to the job requirements.
Distribution Supervisor
Andrews Office Products
Landover, Maryland
06.1995 - 03.2001
- Responsible for ensuring all customer orders are pulled and processed daily.
- Responsible for ensuring all delivery trucks are loaded and unloaded at the beginning and end of each shift.
- Conducted inventory audits and prepared monthly reports for management.
- Conducted mandatory forklift training and OSHA training for staff.
Receiving Manager
Ritz Camera
Beltsville, Maryland
04.1985 - 06.1995
- Received and tracked all inbound and outbound delivery to customers/clients.
- Oversaw inventory control and audits of the facility.
- Restructured and implemented new warehouse procedure and productivity standards.
Team Lead
Pitney Bowes
Capital Heights, Maryland
- Coordinated with management and staff the move to PB’s new secure mail facility site in Capital Heights, Maryland.
- Supervised all rotating employee shifts.
- Responsible for ensuring all mail was secure and all packages/mail were processed and delivered properly and on schedule.
Education
CPR Certificate -
07-2009
Forklift Certificate -
06-2009
Shepherd College
01-1985
Microsoft Office, Word, Excel and Power Point
Skills
- Inventory management
- Staff scheduling
- Operational efficiency
- Safety compliance
- Budget management
- Performance evaluation
- Problem resolution
- Effective communication
- Conflict resolution
- Strong leadership
- Emergency response readiness
- Warehouse organization
- Staff training experience
- Performance reviewing
- Reliability
- Policy administration
- Performance evaluations
Education Accomplishments
- Shepherd College, 1982-85
- Forklift Certificate, 06/01/09
- CPR Certificate, 07/01/09
- Microsoft Office, Word, Excel, Power Point
- Customer Service Star Award, 1994
Timeline
Night Manager
Imperial Brady (S. Freeman & Sons)
07.2016 - Current
Sr. Warehouse Manager
Capital Area Food Bank
12.2013 - Current
Warehouse Night Manager
Republic National Distributing Company
03.2006 - 12.2013
Customer Operations Manager
Pitney Bowes (Government Solutions)
03.2001 - 07.2010
Distribution Supervisor
Andrews Office Products
06.1995 - 03.2001
Receiving Manager
Ritz Camera
04.1985 - 06.1995
Team Lead
Pitney Bowes
CPR Certificate -
Forklift Certificate -
Shepherd College