Successful Leader with a demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Business Advisor
Valvoline Retail Services
St Louis, MO
09.2018 - Current
Increased Same Store Gallons by 6% in 2023 & lead VPS Sales at 4.9%.
Establish and maintain relationships with independent operators & their teams for growth opportunities and successful partnerships.
Developed new proposals and procedures to draw in more clients and streamline work operations.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Devised processes to boost long-term business success and increase profit levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Negotiate and resolve disputes between operators & VRS finding mutually beneficial solutions.
Senior Loan Officer
Golden Oak Lending
St Louis, MO
03.2017 - 09.2018
Consistently ranked Top 5 of 20+ Loan Officers.
Submitted loan applications to underwriter for verification and recommendations.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Developed and maintained relationships with local real estate agents.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Regional Vice President
Heartland Automotive Service dba Jiffy Lube
St Louis, MO
04.2014 - 10.2016
Responsible for over $50M in annual revenue.
Turned modest 1% net sales gain into 35% increase in SLI in 2015.
Delivered in all controllable areas of P&L as well as grew business from top line.
Managed Midwest Region with 700 employees covering 5 states.
Developed Store Operations structure and established procedures.
Established and maintained strong relationships with customers, vendors and strategic partners.
Project Manager/Market Director
Heartland Automotive Service dba Jiffy Lube Brakes & Service
St Louis, MO
08.2011 - 04.2014
Converted 28 Wal-Mart TLE to Jiffy Lube in 10 weeks
Coordinated ASE training & certification for teammates.
Exceeded Tire Sales Expectations.
Instrumental in developing new service(s) process.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Market Manager
Heartland Automotive Service Dba Jiffy Lube
St Louis, MO And Austin, TX
09.1992 - 08.2011
Built relationships with customers and community to establish long-term business growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Managed accounts to retain existing relationships and grow share of business.
Supervised 9-13 locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Generated financial and operational reports to assist management with business strategy.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
In 2022 my highest volume operator The Ranch Quick Lube was recognized as Operator of the Year for Valvoline Express Care with a 10+ OCPD Growth vs PY.
Timeline
Senior Business Advisor
Valvoline Retail Services
09.2018 - Current
Senior Loan Officer
Golden Oak Lending
03.2017 - 09.2018
Regional Vice President
Heartland Automotive Service dba Jiffy Lube
04.2014 - 10.2016
Project Manager/Market Director
Heartland Automotive Service dba Jiffy Lube Brakes & Service