Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Patrick Williams

Fort Myers,FL

Summary

Proven track record in enhancing customer satisfaction and efficiency as a Delivery Driver and Dock Worker at FedEx Ground. Leveraged GPS and route planning alongside a positive attitude to secure timely, accurate deliveries and handle goods with utmost care. Excelled in teamwork, safe driving, and time management, significantly contributing to operational success. Dependable worker with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx Gound
06.2024 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Dock Worker

AAA Cooper
01.2024 - 06.2024
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
  • Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
  • Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Inspected cargo for proper packaging to meet safety and security regulations.

Dock Worker

Saia
10.2023 - 01.2024
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
  • Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.

Delivery Driver

Oak Harbor Freight Lines Inc.
02.2022 - 09.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Dock Worker

FedEx Freight
06.2018 - 02.2022
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
  • Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Followed verbal and written instructions to properly move and ship products.

Education

GED -

Timberlake Job Corp
Estacada, OR
04-2004

Associate of Applied Science - Facilities Maintenance

Timberlake Job Corp
Estacada, OR
04-2004

High School Diploma -

Mountain View High School
Vancouver, WA
06-2002

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Punctual and Reliable
  • Safe Driving
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Roads and highways knowledge
  • Time Management

Certification

  • Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
  • Forklift Safety and Operator Training Certification - Occupational Safety and Health Administration (OSHA).
  • Alcohol & Drug Testing Regulations Training Certificate – Federal Motor Carrier Safety Administration or Substance Abuse and Mental Health Services Administration.
  • Smith System Driver Improvement Institute Certification - Smith System.
  • DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).

Languages

English
Full Professional

Timeline

Delivery Driver

FedEx Gound
06.2024 - 09.2024

Dock Worker

AAA Cooper
01.2024 - 06.2024

Dock Worker

Saia
10.2023 - 01.2024

Delivery Driver

Oak Harbor Freight Lines Inc.
02.2022 - 09.2023

Dock Worker

FedEx Freight
06.2018 - 02.2022

GED -

Timberlake Job Corp

Associate of Applied Science - Facilities Maintenance

Timberlake Job Corp

High School Diploma -

Mountain View High School

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