Patrick Williams
Dayton
Summary
Dynamic management professional with extensive experience in public service and hospitality. Successfully led teams to improve customer satisfaction and operational efficiency, achieving significant cost savings and enhanced service quality through strategic training and process improvements.
Overview
12
12
years of professional experience
Work History
Warehouse Forklift Operator/Unloader
FHI
Tipp City
03.2026 - Current
- Operated forklifts to efficiently move materials within warehouse, ensuring timely availability for operations.
- Loaded and unloaded shipments while adhering to safety protocols, contributing to a safe work environment.
- Unloaded incoming supplies from delivery trucks and organized them for storage. and placed them into designated storage areas.
- Conduct routine inspections on equipment to ensure proper functioning.
General Manager
Crumbl
Beavercreek
04.2024 - 03.2026
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure streamlined functionality.
- Oversaw daily operations to enhance store management efficiency and maintain high customer satisfaction.
- Trained and mentored staff to improve service quality and elevate team performance.
- Developed and implemented marketing strategies to boost brand awareness and drive sales.
- Managed inventory levels to maintain product availability and minimize waste.
- Monitored financial performance to identify cost-saving opportunities and optimize budgets.
Machinist
Steinbarger Precision CNC
Xenia
09.2022 - 03.2024
- Operated CNC machines to produce precision components for various industries.
- Interpreted technical drawings and blueprints to ensure accurate part fabrication.
- Conducted quality checks on finished products using precision measuring tools.
- Maintained and calibrated machinery to ensure optimal performance and safety.
- Assisted in troubleshooting mechanical issues to minimize downtime in production.
- Documented production data and maintained logs for compliance and quality control.
Firefighter Recruit
Dayton Fire Department
03.2022 - 08.2022
- Completed challenging training program in firefighting techniques, equipment operation, and emergency response procedures to prepare for real-world emergencies
- Achieved peak physical fitness and endurance through rigorous daily workouts and drills
- Collaborated with team in high-stress situations to enhance response effectiveness
Assistant General Manager
City Barbeque
04.2021 - 03.2022
- Builded, managed, and developed a team comprised of about 20 emloyees, provided coaching and mentorship, conducted performance evaluations, and establish inclusive work cultures
- Builded, managed, and developed a team comprised of about 20 emloyees, provided coaching and mentorship, conducted performance evaluations, and establish inclusive work cultures
- Managed staff schedules and coordinated training for new team members.
- Assisted in daily operations and ensured compliance with health and safety standards.
- Oversaw inventory management and maintained accurate stock levels.
Corporate Trainer/Prep Cook
Cary, NC
Cary
03.2014 - 12.2019
- Developed and implemented training programs that improved employee performance and engagement.
- Collaborated with management to align training initiatives with company goals.
- Established clear expectations for employees, ensuring understanding of new programs and processes prior to launch.
- Implemented feedback mechanisms to gather insights for continuous improvement of training programs.
- Mentored junior trainers on best practices and effective delivery methods.
Education
Certificate - Servsafe Manager Certification
Servsafe
Beavercreek, OH08-2025
EMT-B Certifiction - EMT
Dayton Fire Academy
Dayton, Ohio06-2022
Certification - Paralegal
University of North Carolina
Chapel Hill06-2015
Bachelor of Science - Criminal Justice
Stockton University
Pomona, NJ12-2008
Skills
- Forklift operation
- Inventory management
- Operational efficiency
- Quality assurance
- Time management
- Customer service
- Team training
- Communication skills
- Organizational skills
- Restaurant management
Volunteering
Polar Bear Plunge Seaside Heights, NJ February 2009
Annual Fundraiser since 2009 with proceeds benefitting the Special Olympics athletes.
Timeline
Warehouse Forklift Operator/Unloader
FHI
03.2026 - Current
General Manager
Crumbl
04.2024 - 03.2026
Machinist
Steinbarger Precision CNC
09.2022 - 03.2024
Firefighter Recruit
Dayton Fire Department
03.2022 - 08.2022
Assistant General Manager
City Barbeque
04.2021 - 03.2022
Corporate Trainer/Prep Cook
Cary, NC
03.2014 - 12.2019
Certificate - Servsafe Manager Certification
Servsafe
EMT-B Certifiction - EMT
Dayton Fire Academy
Certification - Paralegal
University of North Carolina
Bachelor of Science - Criminal Justice
Stockton University