Patrick Wright
Summerfield,FL
Summary
Dynamic manager with a proven track record at the State of Tennessee, excelling in customer service and project management. Enhanced operational efficiency and customer satisfaction through strategic planning and conflict resolution. Skilled in staff training and development, fostering a collaborative environment that drives team success and meets organizational goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Manager of State Park and Golf Couse
State of Tennessee
Burns, TN
08.1986 - 09.2025
- Managed day to day operations of a resort state park that included an 18 hole championship golf course.
- Streamlined operational processes, enhancing service delivery across multiple departments.
- Managed budget allocations, ensuring compliance with state regulations and fiscal responsibility.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Turf Care Management
Greystone Golf Club
Dickson, TN
05.2009 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked closely with the greens superintendent to enhance turf care management.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Biology, Business Administration, Agriculture
Austin Peay State University
Clarksville, TNSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Project management
- Project planning
- Shift scheduling
- Policy implementation
- Conflict resolution
- Performance management
Accomplishments
- Supervised team of 94 full time staff members.
- President of golf association.
- Achieved Audubon certification.
- Awarded State Park of the year for operational facility.
- Graduate of Green Leadershi.
Affiliations
- Lions Club
- Rotary International
- Chamber of Commerce
- Board member of Jackson Foundation
Certification
EMR
CPR
Timeline
Turf Care Management
Greystone Golf Club
05.2009 - 04.2025
Manager of State Park and Golf Couse
State of Tennessee
08.1986 - 09.2025
Bachelor of Science - Biology, Business Administration, Agriculture
Austin Peay State University
Audubon Certification
Reduced mowed areas to prevent chemical runoff into wetland. Reduced chemical usage while maintaining high standards of the golf cours. Planted native plants and flowers to encourage biodiversit.