Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Ybona

Cavite,Imus

Summary

Received a top score of 5 on my latest appraisal from my previous Lifeguard Manager.


I have previously covered the lifeguard manager role on the Anthem of the Seas when there was no lifeguard manager available on board.


I have been a supervisor at Royal Caribbean International since 2016 until now.


Once again, I have successfully obtained a lifeguard instructor license that will remain in effect until April 2025.




I received a unique accreditation as a elite supervisor from our Travelling Lifeguard Manager.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lifeguard Supervisor

Royal Caribbean International
04.2018 - Current
  • Ensure that Lifeguard Operations Policy is being followed.
  • Monitoring all activities around the pool deck to prevent injuries.
  • Report, document and follow up with any accidents, injuries or incidents around the pool deck.
  • working with the Lifeguard Manager to coordinate all communication related to training, SOP development and on-site unannounced audits.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather.
  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
  • Scheduling lifeguards to provide adequate coverage of pool areas during operating hours without violating ILO.
  • Scheduled, coordinated and conducted in-service training for lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Communicate with the Bridge, Chief Officer Safety and other Lifeguard Team Members for routine communication and emergency situations as deemed necessary
  • In the absence of a Lifeguard Manager, the Lifeguard Supervisor will assume the administrative responsibilities of the Lifeguard Manager.

Housekeeping Supervisor

Royal Caribbean International
04.2016 - 04.2018
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for public areas areas.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Education

Associate in Hotel And Restaurant Management. -

Montesorri Professional College
Philippines
03.2011

Skills

  • Team Leader
  • Regulations Compliance
  • Staff Training
  • Rules Enforcement
  • Teamwork and Collaboration
  • Issue Resolution

Certification

  • StarGuard Level 1 Instructor - 04/06/2025
  • ELITE Supervisor - 04/28/2025
  • Certified Pool Operator - 06/16/2028
  • Completed the course Effective Communication and Facilitation Skills: DELIVERING
  • Completed the course Effective Communication and Facilitation Skills: COACHING
  • Completed the course Effective Communication and Facilitation Skills: TRAINING
  • Completed the course TRAIN TRAINER3 DELIVERING LDC


Timeline

Lifeguard Supervisor

Royal Caribbean International
04.2018 - Current

Housekeeping Supervisor

Royal Caribbean International
04.2016 - 04.2018

Associate in Hotel And Restaurant Management. -

Montesorri Professional College

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Patrick Ybona