Senior Business Analyst
Patrick J Kinsella
JPM Austin, Inc.
Dripping Springs,TX
Work Preference
Desired Job Title
Business AnalystProduct Manager
Work Type
Full TimeContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Austin, TXDripping Springs, TX
Open to relocation:
No
Minimum Desired Compensation
$90000/yr
20
Years of experience
Senior Business Analyst and Product Manager offering over 15 years of experience with software applications, gathering and analyzing functional requirements while collaborating with cross-functional teams as well as defining product strategy and roadmaps based on customer input and company goals. Expert in business and systems requirements, user acceptance testing and end-user training. Accomplished at working directly with customers and internal stakeholders to achieve goals that support the company vision.
Work History
Franchise Owner and Operator
5 Years 11 Months- Managed daily operations of a wellness center, overseeing staff scheduling and resource allocation to ensure smooth operations.
- Coordinated construction and design teams, facilitating timely completion of build-out to prepare a wellness center for opening.
- Organized grand opening event with participation from local businesses and chamber of commerce.
- Achieved 25 new member sign-ups to establish an initial customer base.
- Hired skilled professionals dedicated to delivering exceptional customer service, enhancing overall client experience.
- Maintained employee retention at 75 percent through effective management practices.
- Inspected finished products to verify conformity to quality standards.
- Ensured compliance with health and safety regulations in therapy practices.
- Fostered strong customer relationships through exceptional service and communication.
Product Manager
2 Years 9 Months- Led cross-functional teams to drive product strategy and development initiatives.
- Maintained four retail-focused product roadmaps that aligned with market trends to guide development priorities.
- Managed product lifecycle from concept to launch and conducted post-launch analysis.
- Engaged customers for feedback, directly improving user experience and increasing satisfaction.
- Collaborated with sales, marketing, and support teams to ensure successful and timely product launches.
- Facilitated agile ceremonies to ensure team alignment on deliverables and timelines.
- Reduced sprint times by 30% through effective communication of priorities.
- Documented user stories and specifications as detailed functional requirements.
Business Analysis/Product Manager
8 Years 3 Months- Created new mobile application. Led 100% of business analysis and product management. The new product led to acquisition by Infor.
- Analyzed business processes to identify efficiency improvements and cost-saving opportunities, creating tools and deliverables that established standard repeatable processes.
- Developed and documented detailed requirements for business processes and system functionalities.
- Collaborated with stakeholders to gather and document requirements for new software implementations, ensuring alignment with business needs.
- Identified gaps between current state and desired future state operations. Improvements led to faster transaction processing and customer satisfaction.
- Presented findings and recommendations to senior management for strategic initiatives.
- Tracked requirements status throughout projects. Keeping ahead of engineering reduced downtime for development.
- Enhanced product features by analyzing customer needs and analyzing diverse customer requirements, enhancing market appeal and driving product sales.
Managing Principal Consultant
2 Years 3 Months- Provided leadership and motivation for a 12-person consulting team, achieving 72% average utilization.
- Established and upheld ethical standards, fostering trust with clients and internal teams.
- Advocated for process improvements, resulting in timely deliverables based on adopted recommendations.
- Evaluated consultants' performance quarterly, aligning team efforts with project objectives.
- Streamlined business analysis processes, reducing requirements delivery time to meet engineering deadlines.
- Facilitated regular status meetings to address issues and strengthen customer confidence in team capabilities.
Education
Bachelor of Arts - Business Administration
No Degree - Undergraduate Studies
Skills
Business consulting
Requirements elicitation and documentation
Subject matter expertise
Cross-functional collaboration
Process analysis and flow
Mockup and wireframe design
User experience enhancement
User acceptance testing (UAT)
Process improvement
Effective communication skills
Team leadership and management
Relationship building techniques
Risk mitigation strategies
Software development life cycle (SDLC)
Hybrid methodologies: Waterfall and Agile
Problem analysis and resolution
Microsoft Office Suite proficiency (Excel
PowerPoint
SharePoint
Visio)
Custom application requirements gathering
Product management expertise
Resource management
Market analysis
Project management skills
Project estimation
Timeline
Franchise Owner and Operator
JPM Austin, Inc.
08.2020 - 07.2026Read More
Product Manager
Infor
08.2016 - 05.2019Read More
Business Analysis/Product Manager
Starmount
05.2008 - 08.2016Read More
Managing Principal Consultant
Oracle
02.2006 - 05.2008Read More
American College in London
Bachelor of Arts from Business Administration
Read More
Indiana University Bloomington
No Degree from Undergraduate Studies
Read More