Patrick Lanier Stephens

Summary of Qualifications Business Analysts, Project Manager Account Manager Proven technical skills with a focus on taking initiative for implementing complex projects. Experienced in delivering high-level consulting services to Fortune 1000 companies. Thorough understanding of leading technologies and the processes associated with their roll-out. Certified in key technology toolsets and methodologies. Development of creative solutions Strong commitment to cooperative teamwork IBM Mainframe Flash-Systems Project Manager / ITIL (Information Technology Infrastructure Library) IT Logistics Analyst Major IT conversions & Major system rollouts 19 years in computer support industry 4 years of Information Technology Security 5 years of Network & Support Administrator 6 years’ experience supervising IT staff Technical Account Manager with more than 10 years of hands-on experience in software development and web technologies to support enterprise accounts. Develops and promotes value realization that translates into closed new business, renewal, and upsell opportunities. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.