Patrick Lockrow
Grand Rapids,MI
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Consultant
Unify Consulting
San Francisco, CA
07.2020 - Current
- Provided strategic guidance to clients on best practices for business operations.
- Developed detailed project plans and timelines to ensure successful completion of projects.
- Conducted in-depth research into industry trends and competitor activities.
- Developed and implemented workflow processes to ensure efficient operations.
- Coordinated with cross-functional teams to develop workflows that optimized operational efficiency.
- Collaborated with IT personnel to troubleshoot technical issues related to workflow systems.
- Conducted user training sessions on newly developed workflows.
- Advised senior management on strategic decisions related to workflow optimization efforts.
- Led routine meetings to share new policies, gather feedback and improve team cohesion.
- Cultivated relationships with external stakeholders to ensure alignment with organizational goals.
- Assisted in the development of strategic plans for the organization.
- Created and maintained an effective team environment through collaboration and communication.
- Analyzed existing business processes and identified opportunities for improvement.
Business Consultant
10.2019
- Led multiple engagements as a consultant / product manager on IT initiatives for clients such as Atlassian and ServiceNow
- Designed the vision, strategy and product roadmap for a cloud transformational initiative at Atlassian Co, coordinating Product, IT and Marketing managers in annual planning, driving alignment across the enterprise
- Led a team of 9 data engineers to develop an audience builder as a shared service, stitching data from disparate applications and platforms, integrating 3rd party applications, and managing stakeholder relations, aligning
- Marketing and Product teams to share data for Omni-Channel personalization and intelligent targeting
- Initiated change management activities and plan for data quality CoE updating ServiceNow's data lake with complete and accurate contract/instance data, spreading awareness of changes and program benefits across 14 teams
- Identified impacts and collaborated with change champions across 14 impacted teams by conducting a comprehensive stakeholder analysis, organizing periodic reviews with impacted teams, developing a communication and UAT plan, and facilitating a handover workshop to set teams up for success in post-execution phase
ENQUERO, INC
Milpitas, CA
03.2019
Entrepreneur, Online Store Owner
E
Commerce
12.2018
- Designed and developed online storefronts based off industry trends; maintained supplier relationships; managed budgets, sales forecasts, marketing and advertising strategy, and customer support operations
- Designed sales funnels to sell trending products, leveraging cross-sell and up-sell strategies, resulting in a 40% increase in incremental revenue post initial sale and global storefront grossing $17K monthly sales
- Accelerated digital sales by improving e-commerce experience through customer data analysis and segmentation, tailoring digital ad campaigns on Facebook and Google, and refining target audiences, increasing sales by 15% M/M
LOCKROW SOLUTIONS LLC
San Francisco, CA
02.2017
Project Portfolio Management Solution, Project Manager
Cisco
01.2017
- Led a team of strategy consultants to design and deliver a, -wide Project-Portfolio Management solution to enhance, 's capability to identify and prioritize investment opportunities, drive clarity in return on capital investments, provide leadership agility in funding investments, eliminate reporting and analytic redundancies, and reduce overall project costs
- Collaborated with senior cross-functional stakeholders and external consultants to optimize reporting processes and outputs, establish data governance and processes to automate reporting capability for Cisco’s $700M portfolio of projects and programs, resulting in $1.6M annual savings (6 external FTEs) and enhanced executive decision-making
- Enterprise Resource Planning Upgrade, Project Manager
- Led process improvement initiatives and strategic projects across 14 functions, supporting the delivery of a $300M initiative to upgrade Cisco’s ERP system (Oracle) and integrate entities in 140+ countries onto the global platform
- Drove initiative to transform program scope change process across 14 functions with 160+ consultants, resulting in $1.5M annual saved and reducing scope change approvals by 90% saving $540K in efficiency costs
CISCO SYSTEMS, INC
San Jose, CA
05.2013
Education
BBA - Corporate Strategy and Business Information Technologies, Game Theory
University of Michigan- Ross School of Business
Ann Arbor, MI12-2012
Bachelor of Science - Economics - Game Theory
University of Michigan - Ann Arbor
Ann Arbor, MI12-2012
Bachelors of Business Administration - Economics
01.2012
Skills
- JIRA - Confluence - SEO - Smartsheets - Google Analytics - HTML - Microsoft Office Applications - Salesforce CRM - Clarity - Oracle ERP
- Strategic Business Initiatives
- Business Solutions
- Client Relationship Building
- Adaptability
- Tools Customization
- Proficient In [Software]
- Application Support
Certification
Data Collection and Analysis - Product Management - Change Management - Ad Campaign Design and Execution -
Multichannel Marketing - Executive Engagement - Project and Portfolio Management - Process Optimization
Timeline
Senior Consultant
Unify Consulting
07.2020 - Current
Business Consultant
10.2019
ENQUERO, INC
03.2019
Entrepreneur, Online Store Owner
E
12.2018
LOCKROW SOLUTIONS LLC
02.2017
Project Portfolio Management Solution, Project Manager
Cisco
01.2017
CISCO SYSTEMS, INC
05.2013
BBA - Corporate Strategy and Business Information Technologies, Game Theory
University of Michigan- Ross School of Business
Bachelor of Science - Economics - Game Theory
University of Michigan - Ann Arbor
Bachelors of Business Administration - Economics
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